UNIVERGE SV8100 Issue 13.0Continued Dialing 2 - 353Continued DialingDescriptionContinued Dialing allows an extension user to dial a call, wait for the called party to answer, and then dialadditional digits. This helps users that need services like Voice Mail, automatic banking and OtherCommon Carriers (OCCs).Two types of Continued Dialing are available:Continued Dialing for Intercom CallsDepending on an extension Class of Service, a multiline terminal user may dial additional digits aftertheir Intercom call connects. In systems with Voice Mail, for example, Continued Dialing lets extensionusers dial the different options after the Voice Mail answers. Without Continued Dialing, extension userscannot access these Voice Mail options.Continued Dialing for Trunk CallsContinued Dialing gives a user access to outside services like automatic banking, an outside AutomatedAttendant, bulletin boards and Other Common Carriers (OCCs). After the outside service answers, theuser can dial digits for whatever options the services allow. Without Continued Dialing, the system TollRestriction cuts off the call after a specific number of dialed digits. See Guide to Feature Programmingon page 2-354 for additional information.Conditions The ability to use Continued Dialing on trunk calls is set by Toll Restriction programming. Continued Dialing for intercom calls only applies to calls made to analog devices. With Pulse to Tone Conversion, users can place calls to services over Dial Pulse trunks –then dial DTMF digits after the service answers. When Account Codes are enabled, the user must press the three times before the character is passed to the telco. The system recognizes the initial as the beginning of anAccount Code entry, the second as the end of an Account Code entry, and the third willbe passed to telco.Continued Dialing may make the system more susceptible to toll fraud.
