viii Administration GuideVoice Log .......................................................... 13-7Voice Accounting Log.......................................... 13-8IP Routing Table........................................................... 13-9Served IP Addresses.................................................. 13-10General Statistics ...................................................... 13-11System Information.................................................... 13-13SNMP ....................................................................... 13-13The SNMP Setup screen................................... 13-14SNMP traps..................................................... 13-15Chapter 14 — Utilities and Diagnostics ...................................14-1Ping ............................................................................ 14-2Trace Route................................................................. 14-4Telnet Client ................................................................ 14-5Disconnect Telnet Console Session............................... 14-6Factory Defaults .......................................................... 14-6Transferring Configuration and Firmware Files with TFTP.. 14-7Updating firmware.............................................. 14-7Downloading configuration files ........................... 14-8Uploading configuration files ............................... 14-9Transferring Configuration and Firmware Files withXMODEM................................................................... 14-10Updating firmware............................................ 14-10Downloading configuration files ......................... 14-11Uploading configuration files ............................. 14-12Restarting the System ............................................... 14-12Part III: AppendixesAppendix A — Troubleshooting..................................................A-1Configuration Problems .................................................. A-1Console connection problems ............................... A-2Network problems................................................ A-2How to Reset the Netopia 4741 to Factory Defaults ......... A-3