• Update your device software regularly for optimumperformance and possible new features, as explainedin the user guide.If your issue remains unsolved, contact Nokia for repairoptions. See www.nokia.com/repair. Before sending yourdevice for repair, always back up the data in your device.Software updates over the airIf software updates over the air are supported by yournetwork, you may also be able to request updates throughthe device.Downloading software updates may involve thetransmission of large amounts of data (network service).Make sure that the device battery has enough power, orconnect the charger before starting the update.Get startedInsert SIM card and batteryAlways switch the device off and disconnect the chargerbefore removing the battery.The SIM card and its contacts can be easily damaged byscratches or bending, so be careful when handling,inserting, or removing the card.Get started 11