Virtual private networking connect to VPN access points and the smartphonenegotiates encrypted connections with the VPN gateway.To use usernames and passwords to authenticate toa VPN gateway, enter your VPN user name in VPN username: and VPN password in VPN password:. Tap OKTo use usernames and passcodes to authenticate toa VPN gateway, enter your VPN user name in VPN username:. Generate a SecurID passcode and enter it in VPNpasscode:. Tap OKIf the SecurID token has become out of synchronisationwith the time clock of the ACE/Server, you are promptedfor the next passcode that the ACE/Server uses as a newreference for the time base of the token. Enter your VPNuser name in VPN user name:. Generate and enter a newpasscode in Next passcode: and tap OK. If this fails, contactadministrators.TroubleshootingThis section lists error messages in alphabetical order,describes the possible causes of the errors, and suggestsactions to recover from the errors.Authentication failed. Check user name and password.Try the following solutions:• Check your user name and password and try again.• Generate and enter a passcode.Unable to log on to policy server. Enter policy server user nameand password.The certificate that authenticates you to the VPN policyserver expires or administrators revoke the certificate.Report this error to administrators, who give you a one-time password for logon. Enter the user name and one-time password to authenticate to the VPN policy server.VPN client enrolls a new certificate for you.Unable to log on to policy server. See VPN log for details.The validity period of the certificate that authenticatesyou to the VPN policy server has not begun yet.Check the date and time settings or wait until the validityperiod of the certificate begins.Unable to use VPN client. Cryptographic library is too weak.If the cryptographic library that is installed on thesmartphone is too weak, you cannot use VPN connections.Contact administrators.Incorrect password
