TroubleshootingTroubleshootingTroubleshooting• The smartphone does not start.- Make sure that the battery is properly installed andcharged.- Make sure that the contacts on the battery are clean.- Try to switch on the smartphone by pressing thepower key for several seconds.- Remove the battery, wait for at least ten seconds, andreplace the battery.• The screen or phone keys flash when I try to chargethe battery.- Make sure that the battery is properly installed.• The battery does not recharge properly.- Make sure that the connector is firmly in place andthe power outlet that you are using is working.- Your battery may be at the end of its life cycle orfaulty. Contact your local Nokia dealer.- While charging, do not use features such as Webbrowser or RealOne player, which consume a lot ofpower. Too many power-consuming activities mayprevent the battery from charging properly.- Calibrate the screen. Use the scroll key to open theControl Panel application, select Screen calibration andfollow the instructions.• The smartphone stops responding to some or allcommands.- Wait for a while. Some processes may take long tocomplete. If the device still does not respond, anapplication may be taking up too much memory. Pressfor at least 5 seconds to free some memory. If thisdoes not help, switch off the smartphone, and switchit back on. If there is still no response, switch thephone off, remove the battery, wait for at least tenseconds, and replace the battery. To avoid problemswith Web animations, disable plug-ins: In the Webbrowser, press and select Tools > Settings.... Openthe Plugins page, and clear the Enable plug-ins checkbox. Disabling plug-ins restricts the functionality ofyour Web browser.• The applications and power key do not respond.- Remove the battery, wait for at least ten seconds andreplace the battery.- Try charging the smartphone.
