Find helpFor local services and warranty information, please referto the separate booklet.SupportWhen you want to learn more about how to use yourproduct or you are unsure how your device shouldfunction, see the support pages at www.nokia.com/support or your local Nokia website, www.nokia.mobi/support (with a mobile device), the Help application in thedevice, or the user guide.If this does not resolve your issue, do one of the following:• Restart the device: switch off the device, and removethe battery. After about a minute, replace the battery,and switch on the device.• Restore the original factory settings as explained inthe user guide. Your documents and files will bedeleted in the reset, so back up your data first.• Update your device software regularly for optimumperformance and possible new features, as explainedin the user guide.If your issue remains unsolved, contact Nokia for repairoptions. See www.nokia.com/repair, or in Latin America,www.nokia-latinoamerica.com/centrosdeservicio. Beforesending your device for repair, always back up the data inyour device.Update device softwareSoftware updates over the airSelect Menu > Ctrl. panel > Phone > SW update.With Software update (network service), you can check ifthere are updates available for your device software orapplications, and download them to your device.Downloading software updates may involve thetransmission of large amounts of data (network service).Make sure that the device battery has enough power, orconnect the charger before starting the update.Warning:If you install a software update, you cannot use the device,even to make emergency calls, until the installation iscompleted and the device is restarted. Be sure to back updata before accepting installation of an update.After updating your device software or applications usingSoftware update, the instructions related to the updatedapplications in the user guide or the helps may no longerbe up to date.Select Options and from the following:Start update — Download the available updates. Tounmark specific updates that you do not want todownload, select the updates from the list.Update via PC — Update your device using a PC. Thisoption replaces the Start update option when updates are9 Find help