Encore Automatic PE Powder Spray Gun 19Part 1612502−01 2018 Nordson CorporationTroubleshootingWARNING: Allow only qualified personnel to perform the following tasks.Follow the safety instructions in this document and all other relateddocumentation.These troubleshooting procedures cover only the most common problems.Refer to the Encore iControl Hardware Manual for control-related problems.If you cannot solve a problem with the information provided in thesemanuals, contact your local Nordson representative for help.NOTE: iFlow modules are used in the iControl controller to control pump airflow. Refer to your iControl manuals for problems related to iFlow modules.General Troubleshooting ChartProblem Possible Cause Corrective Action1. Uneven pattern,unsteady orinadequate powderflowBlockage in spray gun, powderhose, or pump1. Purge the spray gun. Removethe nozzle and electrode supportand clean them.2. Disconnect the powder hose fromthe spray gun and blow out thepowder tube with an air gun.3. Disconnect the powder hose fromthe pump and spray gun and blowout the hose. Replace the hose ifit is clogged with powder.4. Disassemble and clean the pump.Nozzle, deflector, or electrodesupport worn, affecting patternRemove, clean, and inspect thenozzle, deflector, and electrodesupport. Replace worn parts asnecessary.If excessive wear is a problem,reduce the flow and atomizing air.Damp powder Check the powder supply, air filters,and dryer. Replace the powdersupply if contaminated.Low pump air flow/pressure Adjust pump air flow/pressure.Improper fluidization of powder infeed hopperIncrease the fluidizing air pressure.If the problem persists, remove thepowder from the hopper. Clean orreplace the fluidizing plate ifcontaminated.iFlow module out of calibration Perform the Re-Zero Procedure inthe iControl hardware manual.Continued...