MCM not synchronizing new users in AD Cache mode 221Checking the Global Catalog content manuallyStep Action1 Install the Operating System Support Tools on the server (usuallythe Tools setup is on the MS Windows 2003 Server setup disk).2 Run the LDP tool (%ProgramFiles%\Support Tools\ldap.exe).3 Connect to the GC server IP address at the port 3268 (Connection-> Connect …).4 Bind with the MCM service account credentials (Connection -> Bind…).5 Download the AD structure tree (View -> Tree).6 Navigate to the object of one of those just configured users.7 Confirm that the object contains the properties:• msRTCSIP-UserEnabled and it is configured to TRUE• msRTCSIP-PrimaryUserAddress and it is configured with correctUser• SIP URI• with correct phone number• msRTCSIP-OptionFlags• msRTCSIP-Line• msRTCSIP-LineServerIf some of those properties are not presented, or configured with oldvalues, then the GC server is not replicated. The user must wait forthe next automatic replication or run the replication manually.If you are unsure that the replication is complete, or that theproperties msRTCSIPUserEnabled and/or msRTCSIP-OptionFlagsare not presented, see Possible cause 2 and "Solution 2: Accesspermissions for the AD object properties" (page 221).—End—Solution 2: Access permissions for the AD object propertiesSolution 2:Check the access permissions for the AD object properties by following thesteps in "Accessing permissions for the AD object properties" (page 222) .Nortel Communication Server 1000Nortel Converged Office Fundamentals — Microsoft Office Communications Server 2007NN43001-121 01.03 StandardRelease 5.0 30 April 2008Copyright © 2005–2008, Nortel Networks.
