10 How to Get HelpGetting Help from a specialist using an Express Routing CodeTo access some Nortel Technical Solutions Centers, you can use an ExpressRouting Code (ERC) to quickly route your call to a specialist in your Nortelproduct or service. To locate the ERC for your product or service, go towww.nortel.com/ercGetting Help through a Nortel distributor or resellerIf you purchased a service contract for your Nortel product from a distributoror reseller, contact the technical support staff for that distributor or reseller.SIP Firmware Release 1.1 for IP Phone 1120E AdministrationNN43112-300 02.03 Standard27 May 2008Copyright © 2008, Nortel Networks.
