44 Chapter 5 TroubleshootingNN40050-101NN40050-101To view the extension number1 Press when the handset is in the standby state.2 Press the Up and Down buttons to scroll through the menu and highlight Extension.3 Press the Select button (or OK) to select Extension.4 Do one of the following:• Press UP to return to the previous menu and configure another option.• Press to exit all menus and return to the standby state.You can also press Exit from the top-level menu to exit the menu and return to the active(off-hook) state.Display messagesThe following table lists the messages that can appear on your WLAN Handset. If a messageappears that cannot be resolved, contact your system administrator.Table 5 WLAN Handset messages, descriptions, and actionsMessage Description Action3 chirps WLAN Handset is not able tocommunicate with the best access point,probably because that access point hasno bandwidth available.None. This is only a warning. The call willhandoff to the best access point once itbecomes available.Address Mismatch The WLAN Handset software downloadfiles are incorrect or corrupted.Contact your system administrator.ASSERT xxxx.cLine yyyThe WLAN Handset has detected a faultfrom which it cannot recover.Record the error information and contactyour system administrator.Assoc FailedxxxxxxxxxxThe WLAN Handset association wasrefused by the Access Point.Record the error information and contactyour system administrator.Assoc TimeoutxxxxxxxxxxThe WLAN Handset did not receive anassociation response from the AccessPoint.Record the error information and contactyour system administrator.Auth FailedxxxxxxxxxxThe WLAN Handset authentication wasrefused by the access point.Record the error information and contactyour system administrator.Auth TimeoutxxxxxxxxxxThe WLAN Handset did not receiveauthentication from the access point.Record the error information and contactyour system administrator.Bad Code Type xxxExpected Code Type yyyThe WLAN Handset software does notmatch the current handset licenseselection.Record the error information and contactyour system administrator.Bad Config Some needed configuration parameterhas not been configure.Contact your system administrator.Bad ESSID The WLAN Handset is configured wrong. Contact your system administrator.Bad Local ID The WLAN Handset is configured wrong. Contact your system administrator.Bad Local ID Type The WLAN Handset is configured wrong. Contact your system administrator.