48 Chapter 5 TroubleshootingNN40050-101NN40050-101No SVPServerNo DNS EntryThe WLAN Handset was unable toperform DNS lookup for the SVP Server,the server had no entry for the SVPserver.Contact your system administrator.No SVPServerNo DNS IPThe WLAN Handset was unable toperform DNS lookup for the SVP Server,no IP Address for the SVP server.Contact your system administrator.No SW Found A required software component has notbeen properly installed.Contact your system administrator.No UNISTIM DHCP The WLAN Handset is configured wrong. Contact your system administrator.No VPN Server The WLAN Handset is configured wrong. Contact your system administrator.Not Installed! A required software component has notbeen properly installed.Contact your system administrator.Payload Malfmd The WLAN Handset is configured wrong. Contact your system administrator.Press End Call The far end of a call has hung up. Hang up the near end.Restart Command The WLAN Handset received a restartcommand from the server.None. The WLAN Handset willautomatically restart in a few seconds.RTP Open Failed The WLAN Handset encountered anerror in connecting to the Call Server.Power off and then power on thehandset. If the problem persists, contactyour system administrator.Select License The WLAN Handset is configured wrong. Contact your system administrator.Server Busy The WLAN Handset is attempting todownload from a TFTP Server that isbusy downloading other devices andrefusing additional downloads.None. The WLAN Handset willautomatically retry the download everyfew seconds.SKT Open Failed The WLAN Handset encountered anerror in connecting to the Call Server.If the problem persists, contact yoursystem administrator.Storing Config The WLAN Handset is storing changes tothe handset configuration.None. This is informational only.SVP Service Rej. The SVP Server has rejected a requestfrom the WLAN Handset.If the problem persists, contact yoursystem administrator.System Busy yyy.yyy.yyy.yyy The Server has reached its call capacity. All call paths are in use. Try the call againin a few minutes.System Locked (with BusyTone)System is locked Try the call again, system has beenlocked for maintenance.TFTP ERROR(x):yy A failure has occurred during a softwaredownload.Power off the WLAN Handset, then turn iton again to retry the download.If the error persists, contact your systemadministrator.Too Many Errors The WLAN Handset continues to resetand cannot be recovered.Contact your system administrator.Unknown xx:yy:zz A phrase is missing from a download file. Contact your system administrator.Updating … The WLAN Handset is internally updatingits software images.None. The handset may do this brieflyafter a download. This is informationalonly.Table 5 WLAN Handset messages, descriptions, and actionsMessage Description Action