38 Chapter 5 Hard disk upgradeN0060597N0060597Upgrade to BCM 4.0 through hard disk replacementUse the following procedure to upgrade a BCM1000 system running BCM 2.x software toBCM 4.0 by replacing the system hard disk. The hard disk upgrade does not preserve customerdata, including core data. You must reprogram all customer data after a successful upgrade.To upgrade to BCM 4.0 through a hard disk replacement1 Perform a cold start of your BCM 2.x system.2 Power off your BCM 2.x system.3 Remove the current hard disk from your system (see the Installation and Maintenance Guide).4 Install the new BCM 4.0 hard disk into your system (see the Installation and MaintenanceGuide).5 Initialize the hard disk (see the Installation and Maintenance Guide).6 Connect to your system with Element Manager.Open a web browser and access the BCM 4.0 system web page. Download and install ElementManager on the management computer. Use the default username and password, nnadmin andPlsChgMe!, to access your BCM 4.0 system. The first time you connect to the system, youmust change your password before continuing (after you enter the new password, click theWelcome link to activate the confirm password box). For more information on connecting toyour system with Element Manager, see the BCM 4.0 Installation Checklist and Quick StartGuide.7 In Element Manager press the Cold Reset Telephony Services button (Administration >Utilities > Reset) to perform a cold start and remove the old data.8 Configure your system with Element Manager or the Startup Profile (see the InstallationChecklist and Quick Start Guide).9 Re-program any remaining customer data and settings as required.