Nortel Business Communications Manager (BCM) & Norstar Installation And User Manual

Contents

Console.NET Installation & User GuidePage 40Independent ContactIndependent Contacts are primarily used for speed dialing. Independent Contacts arenot associated to a Company and are not used in conjunction with Call Preview orScreen Pop database integration.Adding a new Contact (Independent of a Company)• Click on Config• Click on Customers/Companies/Contacts• From the Contact page, Click on Add new• Enter the contacts information ensuring to complete the two mandatory fields,First Name and Last Name• Click on Save to store the new contactNote:• All phone fields (except "Fax") will display as speed dial links inNavigator when searching for a contact• Independent Contacts cannot be associated to a company afterwardsEdit, Delete a ContactFrom the Console.NET interface, click on Config then go to Customers | Contact• To Edit a Contact Click on the pull-down button located on the right side of theContact Name filed to select the Contact. Make the necessary changes and clickon the Save button.• To Delete a Contact Click on the pull-down button located on the right side of theContact Name filed to select the Contact. Click on the Delete button to delete thecontact• Close the Configuration window to return to Console.NET