Nortel CallPilot Mini Quick Reference Manual

Also see for CallPilot 150: Installation and Maintenance Administration guide Administration guide Quick start guide Administration guide

Contents

Nortel CallPilot Mini Quick Reference Manual Manual pdf 8 page image

6 CallPilot Desktop Messaging for Microsoft OutlookCallPilot Desktop Messagingfor Microsoft OutlookYou can use CallPilot Desktop Messaging with Outlook 98, Outlook 2000 and Outlook XP. When youopen Microsoft Outlook, your CallPilot messages appear in the Inbox under the CallPilot MessageStore. From the Inbox, you can open, move, copy, delete, forward, and reply to messages, andcompose new messages.The CallPilot indicator in the Windows system tray turns red when you have a new message.To work offlineTo work offline, you need a computer that has Desktop Messaging installed and configured in thesame way as your office computer.1 Log on to Microsoft Outlook.2 On the Tools menu, click CallPilot Desktop Messaging, then click Download all CallPilotMessages.3 After the messages download, log off.4 When you log on again, you can choose to work offline. While you work offline, you can reviewyour messages and record new messages from your computer. CallPilot stores your newmessages in your Outbox and sends them the next time you log on to the CallPilot server.When youdelete amessage fromyour Inbox, itmoves to theDeleted Itemsfolder. Todeletemessagespermanentlyfrom yourCallPilotmailbox, emptyyour DeletedItems folder.The CallPilotMessageStorecontainsyourreceived,sent, anddeletedCallPilotmessagesTo create a newmessage, clickthe New CallPilotMessage iconPaperclip icon showsthat this message hasan attached fileDate andtimereceivedNew messagesappear in boldRead receipt showsthat your message wasopened by the recipientTo open amessage, double-click the messagelineExclamation mark showsthat this message isurgent