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Nortel VT100 Development Manual

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Contents
  1. Table Of Contents
  2. Table Of Contents
  3. Table Of Contents
  4. about this guide
  5. Appendix A: Host error messages
  6. Chapter 1: About the VT100 Gateway
  7. Figure 1-1 Terminals connected to a host computer
  8. Figure 1-2 VT100 application screen sample
  9. The VT100 Gateway software
  10. Figure 1-4 TRS communication process
  11. Chapter 2: Template files
  12. Figure 2-1 Voice response system vs. terminal operator
  13. Figure 2-2 Action and screen templates
  14. Action templates
  15. Action template syntax
  16. Figure 2-4 Action template for accounting application
  17. Figure 2-5 Reset-action template sequence sample
  18. Figure 2-6 Reset-action template sample
  19. Figure 2-7 Logout action flow
  20. Figure 2-8 Logout-action template sample
  21. Screen templates
  22. Figure 2-9 Screen showing fields and the system prompt
  23. Figure 2-10 Application screen for accounting application
  24. Figure 2-11 Screen template syntax
  25. Figure 2-12 Screen template for accounting application
  26. Figure 2-13 The field-descriptor syntax
  27. Figure 2-14 Key-descriptor line syntax
  28. Table 2-2 Valid key names
  29. Figure 2-15 Sleep-descriptor syntax
  30. Initial-action templates
  31. Chapter 3: Getting started
  32. Figure 3-1 screen.conf file syntax
  33. Figure 3-2 screen.conf file
  34. Figure 3-3 trs.conf file syntax
  35. Figure 3-4 Initial-action template
  36. Figure 3-5 trs.conf file for accounting application
  37. Figure 3-6 vt100.ctl file syntax
  38. Table 3-1 TRS default communication settings
  39. Figure 3-8 com.conf file
  40. A complete sample transaction
  41. Figure 3-9 Initial-action template for accounting application
  42. plate for accounting application
  43. Action template performing a transaction
  44. Figure 3-11 Action template for accounting application
  45. Figure 3-12 Reset-action template for accounting application
  46. Figure 3-13 Logout-action template for accounting application
  47. Chapter 4: IVR 2.0/I call flow interface
  48. Setting the COMI cell parameters
  49. Figure 4-3 COMI cell parameter window
  50. Figure 4-4 COMO cell parameter window
  51. Figure 4-5 COMO cell
  52. Figure 4-6 COMA cell in the CLEANUP branch of a START cell
  53. An application using the COMI, COMO, and COMA cells
  54. Figure 4-7 IVR 2.0/I application accessing the TRS process from the COMI, COMO cells
  55. Table 4-2 Application cell functions
  56. Figure 4-8 COMI/COMO cell parameters, TRS templates, and VT100 screens
  57. Terminal Resource Server (TRS) Messages
Nortel VT100 Development Manual Manual pdf 71 page image
4-12 IVR 2.0/I call flow interface555-9001-316 Standard 1.0 February 1996Figure 4-7IVR 2.0/I application accessing the TRS process from the COMI, COMOcellsPrior to the execution of this application, the initial-action template isexecuted (when IVR 2.0/I is started on the application processor). Once a callfrom a customer is received, the IVR 2.0/I application performs these steps:
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This manual is suitable for:
Meridian IVR VT100VT100
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