Firmware download process overview 109The following pages include firmware download information for MeridianSL-100 and Communication Server 2100 customers:• The Meridian SL-100 firmware download process, the OptivityTelephony Manager (see “Meridian SL-100” (page 109))• For information Meridian SL-100 and Communication Server 2100firmware download information using the M3900/EXPEC Firmwaremanager (MEFM), see “M3900/EXPEC Firmware Manager” (page133).Meridian SL-100Firmware downloads use the flash download procedure that providesthe capability to download a new firmware version to the M3900 seriesdigital telephones. See “Flash download” (page 17) and in the NortelCommunication Server 2100 Feature Reference — Commercial Systems,NN42100-102. Nortel Optivity Telephony Manager for Meridian SL-1002.0 initiates all flash download commands. Nortel Optivity TelephonyManager for Meridian SL-100 2.0 is a requirement for M3900 series digitaltelephones.Firmware files locationUse the Procedure 40 “Download a firmware file” (page 109) to downloada firmware file from the Nortel web site and place the downloaded file ontothe Meridian SL-100 SLM drive.Procedure 40Download a firmware fileStep Action1 Connect to the Nortel web site:www.nortelnetworks.com .2 Move your cursor to "Customer Support" on the left side of thepage. Click on Customer Support.If you are not a registered user, you must register to be able todownload the firmware files. Click on Register on the left side ofthe "Customer Support" page and register for access.3 If you are a registered user, click on Login on the left side ofthe "Customer Support" page and log in with your user ID andpassword.A "Security Alert" box appears asking if you want to proceed.4 To be able to access the software, click on yes.Nortel Communication Server 2100M3900 Series Meridian Digital Telephones User GuideNN42200-110 09.01 Standard20 August 2008Copyright © 2008 Nortel Networks.