NFS-320/E/C, NFS-320SYS/E Operations Manual — P/N 52747:E1 06/16/2011 69System Troubles Point and System Troubles ListsD.2 System TroublesA message from the “Trouble Type” column in the following table will appear in the panel displaywhen a system trouble occurs. Use this table to help determine the cause of the trouble.THERM The thermistors are not functioning properly on the detector. (Thistrouble generates in FlashScan mode only. CLIP mode will generate aLO VAL error.)Replace the detector.VER HI This detector, which has been programmed to participate in alarmverification, has gone into and come out of verification its programmedlimit without going into alarm. Either something is wrong with thedetector or there is a condition nearby (such as someone smoking) thatcauses it to go into verification frequently.Check the detector and the conditions nearby todetermine the problem.POINT TROUBLESTROUBLE TYPE TROUBLE DESCRIPTION ACTIONTable D.1 Point (Device) Troubles (2 of 2)SYSTEM TROUBLESTROUBLE MESSAGETYPE TROUBLE DESCRIPTION ACTIONAC FAIL The main power supply has lost AC power. Determine whether there is an AC power loss orwhether the power supply and wiring is correct.ADV WALK TEST There is an Advanced Walk Test in progress. No action is required.ANNUN x NO ANSWER The annunciator at address x is not responding. Determine whether the device is functional, andconnected and addressed properly.ANNUN x TROUBLE The annunciator at address x is in trouble. Determine if the ACS module is functional, correctlyinstalled, and configured properly.AUXILIARY TROUBLE An auxiliary device connected to the NFS-320 at J6 isin trouble or the cable is missing.Check the wiring and source.BASIC WALK TEST A Basic Walk Test is in progress. No action is required.BATTERY The main power supply’s battery charge is too high ortoo low.Check batteries, replace if necessary.BAT.BACKUP RAM RAM battery backup is low. Replace battery.CHARGER FAIL* The main power supply’s battery charger is not workingproperly.Correct the fault.CORRUPT LOGIC EQUAT The database that houses the panel’s logic equationsis corrupt. It must be re-downloaded, or allprogramming must be cleared and re-entered.The database must be re-downloaded, or allprogramming must be cleared and re-entered.DRILL ACTIVATED Drill has been initiated. No action is required.EPROM ERROR The application and/or boot code is corrupt. Service is required.EXCEEDED CONN. LIMIT More than two panels have been connected to a high-speed network communications module.Remove extra panel(s).EXTERNAL RAM ERROR The external RAM test failed. Service is required.GROUND FAULT A ground fault has occurred within the panel. Locate the ground fault and repair.GROUND FAULT LOOP x There is a ground fault on loop x. Locate the ground fault and repair.HS-NCM SNIFFER ACTIV The HS-NCM is in a diagnostic mode. No action is required.INTERNAL RAM ERROR The internal RAM test failed. Service is required.LCD80 SUPERVISORY Communication has been lost with the LCD-80. Check connections to the LCD-80 Annunciator.LOADING.NO SERVICE A program or database download is in progress. Thepanel is NOT providing fire protection during thedownload. PProper authorities should be notified while a downloadis in progress so that other means of fire protectioncan be supplied.MASTER BOX TROUBLE A TM-4 connected to a municipal box is in trouble. Reset the master box.MASTER BOX NO ANSWER A TM-4 connected to a municipal box is notresponding.Determine whether the device is functional andconnected properly.*This trouble may be fire panel or backup battery related. Test and replace backup batteries if necessary.NCM COMM FAILURE Communication is lost between the NFS-320 and thenetwork communications module.Check to see if the NUP cable is properly installedand the network communications module isfunctional.Table D.2 System Troubles