Oki C3200n Service Manual

Also see for C 3200: User manual User guide

Contents

Oki C3200n Service Manual Manual pdf 187 page image

Oki Data CONFIDENTIAL42615101TH Rev.8 187 /7.5.2 Preparing for troubleshooting(1)LCD Display Malfunction .......................................................................................... 189(1-1)Nothing is displayed in LCD ............................................................................ 189(1-2)The first line is black display in LCD ............................................................... 190(1-3)Two black characters turning around(The display changes to “COMMUNICATION ERROR” if you leave them as they are) . 191(1-4)An error message related to the operation panel is displayed. ....................... 191(1-5)“RAM CHECK” or “INITIALIZING” are displayed ............................................ 192(1-6)A wrong operation panel display ..................................................................... 192(2) Irregular Operation of the device after turning on the power .................................. 192(2-1)No operation ................................................................................................... 192(2-2)Abnormal sound .............................................................................................. 193(2-3)Abnormal odor ................................................................................................ 194(2-4)Slow starting time ............................................................................................ 194(3) Paper Feed Jam(Error 391:1st Tray) ...................................................................... 202(3-1)Paper feed jam occurs right after turning on the power (1st Tray) .................. 202(3-2)Paper feed jam occurs right after paper feeding starts (1st Tray) ................... 202(4) Paper Feed Jam (Error 390:Multi-purpose Tray) .................................................... 204(4-1)Paper feed jam occurs right after turning on the power (Multi-purpose Tray) . 204(4-2)Paper feed jam occurs right after paper feeding starts (Multi-purpose Tray) .. 205(5) Paper Path Jam(Error 381) .................................................................................... 206(5-1)Paper path jam occurs right after turning on the power .................................. 206(5-2)Paper path jam occurs right after feeding paper ............................................. 207(5-3)Paper path jam occurs in a path route ............................................................ 209(5-4)Paper path jam occurs right after reaching the fuser unit ............................... 210(6) Paper Exit Jam(Error 382) ...................................................................................... 211(6-1)Paper exit jam occurs right after turning on the power ................................... 211(6-2)Paper exit jam occurs right after feeding paper .............................................. 212(6-3)Paper exit jam occurs in a path route ............................................................. 213(7) Duplex Print Jam(Error 370,371,372,373,383) ....................................................... 214(7-1)Duplex print jam occurs right after turning on the power ................................ 214(7-2)Duplex print jam occurs in the Duplex entry ................................................... 215(7-3)Duplex print jam occurs in reverse of the paper ............................................. 215(7-4)Duplex print jam occurs in the Duplex input .................................................... 216(7-5)Paper is not fed to a Resist roller from Duplex section ................................... 216(8) Paper Size Error (Error 400) ................................................................................... 216(8-1)Paper jam occurs when the end of paper is near IN1 sensor. ........................ 216(9) ID Unit Up-Down Error(Service Call 140-143) ........................................................ 217(9-1)An error occurs in the operation of ID Unit Up ................................................ 217(9-2)An error occurs in the operation of ID Unit Down ........................................... 217(10)Fuser Unit Error(Error 170-177) ............................................................................. 218(10-1)An error occurs right after turning on the power ........................................... 218(10-2)An error occurs in 1 min. from turning on the power ..................................... 218(11)Motor Fan Error(Error 120,127,051) ....................................................................... 219(11-1)Low voltage power unit fan or CU fan does not rotate rightafter turning on the power ............................................................................. 219(11-2)ID cooling fan does not rotate in printing ...................................................... 219(11-3)DUPLEX fan does not rotate in DUPLEX printing ......................................... 219(11-4)All fans of the device do not rotate ................................................................ 219(12)Print Speed is Slow (Low Performance) ................................................................. 220(12-1)Print speed decreases up to 2ppm ............................................................... 220(12-2)Print speed decreases .................................................................................. 220(13)Option unit is not recognized .................................................................................. 220(13-1)Duplex unit is not recognized ........................................................................ 220(13-2)2nd Tray unit is not recognized ..................................................................... 221