44072903TH Rev.1 204 /Oki Data CONFIDENTIAL 7. TROUBLESHOOTING PROCEFRURES7.5.5 Network Troubleshooting(1) Cannot print from Utility.Confirmation Items Confirmation Tasks Action at NG(1) Check of LINK lightCheck to see if theLINK light (green) ison.Check to see if the HUB and the printer areproperly linked. (Check to see if the networkcable is properly connected.)Redo theconnection of thenetwork cable.Check to see if a straight cable is in use. Replace the cablewith a straightcable.Insert a Network cable to a different HUB port. Replace the HUB.(2) Check of network informationCheck to see ifnetwork informationcan be printedcorrectly.Press the Push-SW of the NIC card to print thenetwork information.Rewrite NIC-F/Wwith the utility.(3) Check of contents of network informationCheck the IPaddress, SUB-netmask and gatewayaddress.Check an IP address, Subnet mask, Gatewayaddress printed on Network information.Set an IP address,Subnet mask, andGateway addresscorrectly.(4) Check to see if communication can be held through the network.Check to see if aPing command canbe sent from the PCto the printer.Confirm if correct reply is returned from aprinter to a PC when the PC sends the Ping to aprinter.Set an IPaddress, Subnetmask, Gatewayaddress correctly(5) Check of UtilityCheck the settingsof the OKILPRUtility.Check the set items of the OKILPR Utility. Set the set itemsof the OKILPRUtility correctly.(6) Check through standard OS portCheck the standardLRP port conformingto the WINDOWSstandard (NT, 2000,XP).Set the standard LPR port conforming to theWINDOWS standard (NT, 2000, XP), and see ifprint can be executed.Set the standardLPR portconforming tothe WINDOWSstandard (NT,2000, XP)correctly.
