ES 1220n Troubleshooting • 270TroubleshootingLCD messagesMessage Meaning What to Do* TONER SENSOR ERROR Flashes across thesecond line of thedisplay: the indicatedcolor toner (*) ismissing from theprinter.Open the top cover andmake sure theindicated toner is thereand properly seated inthe printer: C = Cyan, Y= Yellow, M = Magenta,K = Black.ADD MORE MEMORY420: MEMORY OVERFLOWThe document sizeis too large for theprinter’s memory.Reduce the size of thedocument. If thishappens frequently,install additionalmemory (see “RAMMemory” on page 245).CANCELING JOB(USER DENIED)The optional JobAccounting utility isbeing used and theclient sending theprint job is notauthorized to print.The client must go tothe systemadministrator and getprint privilegesassigned to them.CANCELLING JOB(BUFFER FULL)The optional JobAccounting utility isbeing used and theprinter’s buffer is full.Check with yoursystem administrator.CANCELLING JOB(JAM)The setting for JamRecovery in themenu has beenchanged to off and apaper jam hasoccurred. Anyunprinted data isbeing deleted.Clear the jam andresend the missingpages of the print job.
