ES 1220n Troubleshooting • 278Paper jam has been cleared, but printer does not print.Application error or general protection fault is displayed.Possible cause RemedyThe top cover hasnot remained openuntil all paper jamshave been cleared.Removing a paper jam is not sufficient:Raise and gently lower the top cover, especially ifthe paper jam has been removed from behind thefront cover.Possible cause RemedyApplication is notsuitable forWindows version.Upgrade the application.Memory isinsufficient fornumber ofapplications running.Close all other applications.Print file iscorrupted.Correct or recreate the file.Memory isinsufficient forapplication.Increase computer’s memory.Insufficient freespace on hard disk.Delete unnecessary files.Printer driver isincorrectlyconfigured.Correctly configure printer driver.
