Oki ES9476 MFP Hardware Troubleshooting Manual

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Oki ES9476 MFP Hardware Troubleshooting Manual Manual pdf 13 page image

Messages Displayed on the Touch Panel 13TROUBLESHOOTING FOR THE HARDWARE0.Messages Displayed on the Touch PanelA message appears on the upper part of the screen to notify users of a problem, etc. The major examples of problemsand how to solve them are described in the table below.Message Problem Description Corrective ActionClose *** cover. The cover indicated by *** isopen.Check the cover on the touch panel and closeit.Jam in *** Paper jam has occurred insidethe equipment.Remove the jammed paper following theguidance displayed on the touch panel. P.18 “Clearing a Paper Jam”Install new *** toner cartridge No toner is left. (“***” indicatesthe applicable color.)(The colors are shownabbreviated when two or moretoners are running out: Y:yellow, M: magenta, C: cyan,and K: black)See the color indication on the touch paneland replace the toner cartridge.(About another 50 copies can be made afterthis message appears. The number variesdepending on the conditions of copying.) P.67 “Replacing a Toner Cartridge”*** Toner Not RecognizedCheck the toner cartridgeThe toner cartridge indicated by*** is not installed at all orimproperly so.Install the toner cartridge correctly. P.67 “Replacing a Toner Cartridge”The terminal of the tonercartridge is stained.Wipe the terminal with a soft cloth.The recommended tonercartridge is not being used.Use the recommended toner cartridge. P.67 “Replacing a Toner Cartridge”Check paper size setting oncontrol panel for tray N. Checkthe direction or size of thepaper.Paper jam has occurredbecause of the mismatchbetween the paper size placedin tray N and the size registeredfor the tray N in the equipment.Just removing the jammed paper does notprevent another paper from being jammed.Be sure to correctly register the paper size inthe equipment. P.55 “Clearing paper jams caused by awrong paper size setting”Wait (Performing Self-check) The equipment is undergoingmaintenance to keep itsimaging quality.Wait until the adjustment is completed andthe message disappears.Adjusting. Wait until printingresumed.The equipment is performingthe adjustment of its insidetemperature.Wait until the adjustment is completed andthe message disappears.Time for cleaning. Open thefront cover and follow theguidance.The main charger, LED printhead or slit glass needscleaning.Clean the main charger, LED print head andslit glass. P.80 “Cleaning the Inside of theEquipment”Check the original and set itagainThe original is jammed inside ofthe ADF.Remove the jammed original following theguidance on the touch panel. P.21 “ADF”The direction or the size of theoriginal placed on the ADF isincorrect.Check the direction and the size of theoriginal and then replace it on the ADF. Thenreattempt the operation.Change direction of original The orientation of the originalplaced on the original glass isincorrect.Change the orientation of the original by 90degrees and place it on the original glass.