1.TROUBLESHOOTING FOR THE HARDWAREClearing a Paper Jam 19TROUBLESHOOTING FOR THE HARDWARE Clearing a paper jam1 Clear the paper jam.Clear the paper jam following the guidance shown on the touch panel. Press or to scroll the pages.2 After clearing the jam, close all the opened covers.The equipment starts the warm-up. Follow the guidance on the touch panel. Tips on removing the jammed paperNote the following points in removing the jammed paper.Remove the jammed paper carefully so as not to tear it.To avoid tearing the jammed paper, remove the paper slowly with both hands. Using force may tear the paper,making it more difficult to remove. See also that no pieces of torn paper are left inside the equipment.When the paper jam sign remains after removing the jammed paper:Depending on the timing of the occurrence, no jammed paper may be found where the paper jam sign indicates. If thesign does not disappear after you have removed the jammed paper, follow the steps as instructed on the touch panel.Do not touch the connectors inside the equipment.This could cause a malfunction.Do not touch the fuser unit or the metal portion around it.Do not touch the fuser unit or the metal portion around it when youremove the paper jammed in the right side of the equipment. This couldburn you or the shock could cause you to get your hand injured in themachine.Do not touch the transfer belt.When you remove the paper jammed in the right side of the equipment,be sure not to touch the transfer belt. This could stain copy images.