MB260- 45 -9 - MaintenancePaper jamWhen printing, a sheet of paper may get stuck in theprinter or the paper tray and cause a paper jam.In case of a paper jam in the machine, the followingmessage appears:1 Open the paper jam cover located at the back ofthe machine.2 Remove the jammed sheet of paper and close thecover.3 Open and close the front cover.The printer starts again automatically.In case of paper jam, the following message appears:1 Remove the toner cartridge and check if a sheet isjammed.2 Remove the sheet of paper which causes the paperjam.3 Put the toner cartridge in the machine, or removethe paper tray and remove the sheet of paper whichcauses the paper jam.4 Check that the paper sheets in the paper tray arecorrectly placed.5 Replace the paper tray in the machine.PC printing issuesThis section details how the machine handles a printrequest after having encountered an issue (paper jam,connection loss, etc.).Refer to the sections below to know if the printing of yourdocument will resume or will be cancelled, depending on:• the connection to the PC,• the problem encountered during printing.PC printing via USB connectionPAPER JAMEXTERNAL TRAYCAUTIONThe fusion unit can reach a veryhigh temperature during theoperation. To prevent any harm, donot touch this area. For details,refer to Positions of Safety labelson the machine, page 3.PAPER JAMREMOVE TONERIssue encountered Print request handlingPaper emptyOnce the problem is resolved,printing resumes from the firstnon-printed page.No paper feed Once the problem is resolved,printing resumes from the firstnon-printed page.Exception: If the documentwas to be printed in manualduplex mode, the printing ofthe document is cancelled.Paper jamPaper format problemToner emptyThe printing of the activedocument is cancelled.Documents waiting to beprinted, however, will printafter the toner cartridge isreplaced.Pause requestedfrom the spoolerThe machine switches to idlemode after a timeout (30seconds by default).The printing of the activedocument is cancelled.Documents waiting to beprinted, however, will beprinted.Loss of USBconnectionOnce the problem is resolved,the printing of the documentrestarts from the beginning,regardless of the number ofpages already printed beforethe connection loss.