Oki MC873dn Maintenance Manual

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Oki MC873dn Maintenance Manual Manual pdf 61 page image

Oki Data CONFIDENTIAL45850101TH Rev.1 2-362. TROUBLESHOOTING PROCEDURES2.5.3 Fax Error ListTermination Code ListNo. Value(Hex)Description Solution1. 0 NORMAL (Ended normally) -2. 1 STOP (A user cancelled a job during sending.) -3. 2 An incoming call was received. The produdreended unsuccessfully (T1 timeout).In the case of connecting through IP-circuit, Set to 'OFF' for the setting of'Super-G3'.Ohterwise, in the case of the non-starting the fax or the other side calls forto talk with this side, enquire to the otherside.4. 3 CANCEL for shutdown Try again the fax.5. 11 Document jam during real time sending Recover the document-jam and try againthe fax.6. 14 Memory Full during RX / Memory Full(Insufficient avaialble memory at the time ofreceiving. Or exceeded a maximum number ofreceived pages.)Occurring the Memory Full.Delete the memory for unnecessary faxdata.7. 19 FAX ERROR_TX_JOB_DELETED(Cancellation of jobs waiting for sending:Redialing, calling again & resending, andprogramed sending, including delayedtransmission)-8. 21 CONNECTION FAIL (A line wasn't connectedor a dial tone wasn't detected at the time ofdial calling.)The LINE connector is connected by thewrong cable.The LINE connector should beconnected by the TEL cable.9. 22 Failed sending during ringing (Conflict betweensending and receiving)Try again the fax.Timeout of T0 timer in Phase-ATimeout of T1 timer in Phase-B10. 23 Redial All Failed (when all of redialing was NG)In the case of the other side fax noresponse, enquire to the other side.Otherwise, check the phone number iscorrect or not.11. 24 Telephone Line Cable connected to the TELConnector.Connect the Telephone Line Cable to theLINE connector.12. 25 Telephone Line Cable disconnected to theLINE Connector.Connect the Telephone Line Cable to theLINE connector.13. 26 Not detect Dial Tone when dialing Check the connecting with the PBX orTA.Set to 'OFF' the setting for the detectingfor the Dial Tone in the case of notdetecting the Dial Tone.No. Value(Hex)Description Solution14. 27 Detect Busy Tone when dialing In possibly, the other side is connectingwith someone.Wait a few minutes, and retry it.Otherwise, check the connecting with thePBX or TA.Set to 'OFF' the setting of the detectingfor the Busy Tone, because possiblymisdetect the Busy Tone.15. 32 V8 negotiation Fail (Not compatible with asender in V34 receiving)Set to 'OFF' the setting of 'Super G3'.16. 35 SUB discrepancy in confidential receiving Designated to a wrong confidentialreceiving box.Check the other side and the boxnumber.17. 36 Box full in confidential receiving Overfull the limit of the number of storingin the confidential receiving box.Print the receiving fax data stored in thebox.18. 37 SEP discrepancy in bulletin board pollingsendingDesignated to a wrong bulletin boardbox.Check the other side and the boxnumber.19. 38 The box was unavailabl in bulletin board pollingsending.Exit the operation of the box.20. 39 The box was unavailabl in confidentialreceiving.Exit the operation of the box.21. 40 Retry Out (Sent DCS three times in faxsending and no resoponse.)Set to 'OFF' the setting of 'Super G3'.Otherwise, the transmission state is poorquality.Wait a few minutes, and retry faxing.Or, enquire to the instituting dealer forthe telephone line.22. 41 Too Many FTT (Training failure) The transmission state is poor quality.Wait a few minutes, and retry faxing.Or, enquire to the instituting dealer forthe telephone line.23. 43 T2 Time Out (A machine on the other enddidn't respond and T2 timeout.)Set to 'OFF' the setting of 'Super G3'.Otherwise, the transmission state is poorquality.Wait a few minutes, and retry faxing.Or, enquire to the instituting dealer forthe telephone line.