Oki ML5521 User Manual

Also see for ML5520: User guide

Contents

TROUBLESHOOTING > 66ProblemThere are dots missing in my printouts.SolutionThe head gap may not be set correctly. Try moving the headgap leverto a lower setting. If that doesn’t help, the printhead may bedamaged; call for service.ProblemThe ALARM light is flashing.SolutionTry turning the printer OFF and then back ON again. If the light stillblinks, call for service.ProblemThe ALARM light is ON and the Character Pitch 10 light is flashing.SolutionThis indicates that the paper lever is set at the wrong position for thepaper you are trying to use. Move it to the proper setting.ProblemThe ALARM light is ON and the Character Pitch 15 light is flashing.SolutionThis indicates a paper jam. Press the SEL key and correct the paperjam situation. See “Clearing Paper Jams,” in Chapter 3.ProblemThe printer needs paper. The ALARM is not ON and I can’t load paper.Solution1. Press and release the SEL key.2. Press and hold the SHIFT key and press the RESET /CHARACTER PITCH key.The ALARM light illuminates and you can now load paper.