OkiLAN 7120e Network Userís Guide69TCP/IPComputer cannot find the network interface card.Turn the printer off and on again.Confirm the network interface is enabled on the printer.Check the network cable is correctly connected. The green LED near thenetwork interface should be lit. Otherwise, change the cable and try again.Check there is a response to the PING command.Run the Self-diagnostic test.Check the IP Address, Subnet Mask and Gateway are correct.Check that the TCP/IP protocol is set to Enable.Reset the network interface card to factory default settings.If DHCP, BOOTP and RARP are not used, ensure they have been set toDisable.Cannot print with lpr and ftp.Turn the printer off and on again.Check there is a response to the ping command.Check the network cable is correctly connected.Change the cable and try again.Check the host name and IP address are configured in the workstation.Check the printer port name is configured in the workstation.There are three port names: lp, euc and sjis. Use lp by default as eucand sjis are specific to PostScript printers.Incorrect User name on the banner page.If printing with lpr, the User name printed is unknown and the Filenameprinted is the Spool file name.If printing with FTP, the User name printed is the User name enteredduring FTP login and the File name printed is the Transmitted file name. Ifthe Print Directory name is indicated in the put command, the File nameis not printed. The Printer name printed is the Logical Directory name.NetWareComputer cannot find the network interface card.Turn the printer off and on again.Confirm the network interface is enabled on the printer.