20 • Getting StartedInstalling Drivers and UtilitiesYour machine is supplied with the following drivers:• TWAIN (scanner) driver: Windows only, USB only• Printer driver: PCL5e (all models), PCL 6 (all models), PostScript3• Fax driver: Windows onlyThe MFP is a “dual device” - Windows sees it as a scanner and a printer. Therefore,you must install two different drivers; the TWAIN (scanner) driver and the printerdriver.The installation instructions below refer to USB connection. For network connectiondetails refer to the Setup/Reference Guide.If you are running Windows Server 2003 or Server 2008, you may need to followthese steps to ensure WIA service starts when using the TWAIN driver and ActkeyUtility.1. Click Start > Administrative Tools > Services.2. Double-click Services.3. Double-click Windows Image Acquisition (WIA).4. From the Startup type menu, select Automatic.5. Under Service status, click Start.6. Click OK.Windows: Installing the Twain (Scanner) Driver andPrinter DriversTWAIN Driver: Pull versus Push ScanningPull Scanning = initiating a scan from your computer via software.Push Scanning: initiating a scan by pressing a button on the MFP’s front panelThe TWAIN driver is used for “Pull Scanning”l. The TWAIN driver only works via USBconnections. This means it's not possible to control the scanner over the network fromyour computer.Installing the DriversThere are two ways of installing the drivers:NoteYou must be logged on as an administrator or a member of theAdministrators group in order to complete this procedure. If yourcomputer is connected to a network, network policy settings may alsoprevent you from completing this procedure.