Oki OFFICE 87 Warranty

Also see for OKIOFFICE 87: User guide Setup guide Setup guide User guide

Contents

8 Warranty, Regulatory Information, and Specifications|Overnight Exchange of the OKIOFFICE 87 for a print-head failure is limited to one year from date of purchase.For the remaining printhead warranty period, replacementwill be at an authorized service center or authorized thirdparty service organization. Call 1-800-OKI-DATA(1-800-654-3282) for authorized service locations usingour depot repair program.How to activate your OKIOFFICE 87Overnight Exchange WarrantyFollow these simple steps to take advantage of yourOKIOFFICE 87 Overnight Exchange Warranty:1 Call us. If you are having problems with yourOKIOFFICE 87, first contact our support staff at800-654-3282. (See your User’s Handbook orcheck our web site, www.OKIDATA.com, for otherforms of support.) Our trained personnel will try tosolve your problem over the phone.2 If they determine that your OKIOFFICE 87 isdefective, they will ask you for this information:• The address to send the replacement unit to:name, company, street address (not P.O. box),state, ZIP code, and phone number.• Major credit card number and information, tosecure the return and condition of the returnedunit. (U.S.: Visa, MasterCard, American Express;Canada: Visa, American Express; this program isnot available outside the U.S. & Canada.)Note: This information is kept confidential, and willonly be used if the returned unit is not received,if no receipt is supplied confirming that the OkiData carrier has picked up the package, or ifthe unit has been damaged due to improperrepackaging. You will receive a phone call orletter within two to four weeks of the exchangedate before any charge is initiated.Note: If you cannot supply a credit card number, youmay still have your unit serviced by anauthorized Oki Data service center or servicedepot under the terms of the warranty.3 Fax or mail us the sales receipt for yourOKIOFFICE 87, showing date and location ofpurchase, and model and serial number of the unit.