Y O U R A P P L I C A T I O N A N D I N F O M A N A G E M E N T T O O L SR E M O V I N G A P P L I C A T I O N S1849C H A P T E RGetting help with third-party applicationsIf you encounter a problem with athird-party application (such as an errormessage), contact the application’s authoror vendor. For general troubleshooting ofthird-party applications, see Third-partyapplications.RemovingapplicationsIf you decide that you no longer need anapplication, or you want to free upmemory, you can remove apps from yoursmartphone or an expansion card (for moreon expansion cards, see Using expansioncards). You can remove only apps, patches,and extensions that you install; you cannotremove the built-in apps that reside in theROM portion of your Treo smartphone.1 Press Applications .2 If you want to remove an applicationfrom an expansion card, insert the cardinto your smartphone.TIP You can open a window to select whetherto install files on your smartphone or on anexpansion card.Windows: Double-click the Palm QuickInstall icon.Mac: Open the HotSync menu and selectInstall Handheld files.TIP On a Windows computer, you can alsoaccess Palm™ Quick Install by selecting theQuick Install icon in Palm® Desktop softwareor from the Programs folder in the Startmenu.DID YOU KNOW? Some applications arefactory-installed on your smartphone andcannot be deleted. These are listed with aLock icon next to them.DID YOU KNOW? Applications deleted from yoursmartphone are kept on your computer in theArchive folder of your user folder. If you’rehaving trouble locating your user folder, see Ican’t find my user folder.