656 7CQ-VD7001U CQ-VD7001UCustomer Services DirectoryEnglishEnglishLimited WarrantyU.S.A.PANASONIC AUTO PRODUCTSLIMITED WARRANTYLIMITED WARRANTY COVERAGEIf your product does not work properly because of defects in materials andworkmanship.Panasonic Consumer Electronics Company or Panasonic Sales Company (col-lectively referred to as “the warrantor”) will, for the length of the period indicat-ed in the chart below, which starts with the date of original purchase (“warran-ty period”), at its option either (a) repair your product with new or refurbishedparts, or (b) replace it with a new or refurbished product. The decision torepair or replace will be made by the warrantor.During the “Labor” warranty period, there will be no charge for labor. Duringthe “Parts” warranty period, there will be no charge for parts. You must carry-in or mail-in your product during the warranty period. If non-rechargeable bat-teries are included, they are not warranted. This warranty only applies to prod-ucts purchased and serviced in the United States or Puerto Rico. This warrantyis extended only to the original purchaser of a new product which was not sold“as is”. A purchase receipt or other proof of the original purchase date isrequired for warranty service.CARRY-IN OR MAIL-IN SERVICEFor Carry-In or Mail-In Service in the United States, call 1-800-211-PANA(7262) or visitPanasonic Web Site: http://www.panasonic.comFor assistance in Puerto Rico, call Panasonic Sales Company (787)-750-4300or fax (787)-768-2910.LIMITED WARRANTY LIMITS AND EXCLUSIONSThis warranty ONLY COVERS failures due to defects in materials and work-manship, and DOES NOT COVER normal wear and tear or cosmetic damage.The warranty ALSO DOES NOT COVER damages which occurred during ship-ment, failures which are caused by products not supplied by the warrantor,failures which result from accident, misuse, abuse, neglect, mishandling, mis-application, alteration, faulty installation, set-up adjustment, maladjustment ofconsumer control, improper maintenance, improper antenna, inadequate signalreception or pickup, power line surge, improper voltage supply, lightning,modification, commercial use (such as use in hotels, offices, restaurants, orother business uses) or rental use of the product, or service by anyone otherthan the technician from Factory Servicenter or other authorized service cen-ters, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMIT-ED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCI-DENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OFTHIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRANTY.(As examples, this excludes damages for lost time, cost of having someoneremove or re-install an installed unit if applicable, travel to and from thesevicer, and loss of media, data or other memory contents. The items listed arenot exclusive, but are for illustration only.) ALL EXPRESS AND IMPLIED WAR-RANTIES, INCLUDING THE WARRANTY OF MERCHANTABILITY, ARE LIMIT-ED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or conse-quential damages, or limitations on how long an implied warranty lasts, so theexclusions may not apply to you.This warranty gives you specific legal rights and you may also have otherrights which vary from state to state. If a problem with this product developsduring or after the warranty period, you may contact your dealer orServicenter. If the problem is not handled to your satisfaction, then write towarrantor’s Consumer Affairs Department at the addresses of the warrantor.PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITED WAR-RANTY ARE YOUR RESPONSIBILITY.Customer’s RecordModelNo.SerialNo.Dealer’sNo.CodeNo.Dealer’sAddressDate ofPurchaseCANADAPanasonic Canada Inc.5770 Ambler Drive, Mississauga Ontario L4W 2T3PANASONIC PRODUCT LIMITED WARRANTYPanasonic Canada Inc. warrants this product to be free from defects in materi-als and workmanship and agrees to remedy any such defect for a period asstated below from the date of original purchase.CAR AUDIO PRODUCT – ONE (1) YEAR, PARTS AND LABOUR(The labour to install or remove the product is not warranted)LIMITATIONS AND EXCLUSIONSThis warranty does not apply to products purchased outside Canada or to anyproduct which has been improperly installed, subjected to usage for which theproduct was not designed, misused or abused, damaged during shipping, orwhich has been altered or repaired in any way that affects the reliability ordetracts from the performance, nor does it cover any product which is usedcommercially. Dry cell batteries are also excluded from coverage under thiswarranty.This warranty is extended to the original end user purchaser only. A purchasereceipt or other proof of the original purchase date is required before warrantyservice is performed.THIS EXPRESS, LIMITED WARRANTY IS IN LIEU OF ALL OTHER WAR-RANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIESOF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.IN NO EVENT WILL PANASONIC CANADA INC. BE LIABLE FOR ANY SPECIAL,INDIRECT OR CONSEQUENTIAL DAMAGES.In certain instances, some jurisdictions do not allow the exclusion or limitationof incidental or consequential damages, or the exclusion of implied warranties,so the above limitations and exclusions may not be applicable.IF YOU SHIP THE PRODUCT TO A SERVICENTRECarefully pack and send prepaid, adequately insured and preferably in the origi-nal carton.Include details of the defect claimed, and proof of the date of original purchase.PANASONIC SALES COMPANY,DIVISION OF MATSUSHITA ELECTRICOF PUERTO RICO, INC.Ave. 65 de infanteria, Km. 9.5,San Gabriel Industrial ParkCarolina, Puerto Rico 00985PANASONIC CONSUMERELECTRONICS COMPANY, DIVISIONOF MATSUSHITA ELECTRICCORPORATION OF AMERICAOne Panasonic Way, Secaucus, NewJersey 07094Categories Parts LaborAudio Components (except items listed below) One (1) Year One (1) YearMXE Series Audio Components (except itemslisted below) Two (2) Years Two (2) YearsSpeakers One (1) Year Not ApplicableAccessories (in exchange for defective items) Ninety (90) Days Not ApplicableU.S.A.Obtain Product Information and Operating Assistance; locateyour nearest Dealer or Servicenter; purchase Parts andAccessories; or make Customer Service and Literature requestsby visiting our Web Site at:http://www.panasonic.com/supportor, contact us via the web at:http://www.panasonic.com/contactinfoYou may also contact us directly at:1-800-211-PANA (7262),Monday-Friday 9 am-9 pm; Saturday-Sunday 10 am-7 pm, EST.For hearing or speech impaired TTY users, TTY : 1-877-833-8855Accessory Purchases:Purchase Parts, Accessories and Instruction Books online for allPanasonic Products by visiting our Web Site at:http://www.pasc.panasonic.comor, send your request by E-mail to:npcparts@panasonic.comYou may also contact us directly at:1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only) (Monday-Friday 9 am to 8 pm, EST.)Panasonic Services Company20421 84th Avenue South, Kent, WA 98032(We accept Visa, MasterCard, Discover Card, American Express,and Personal Checks)For hearing or speech impaired TTY users, TTY : 1-866-605-1277Service in Puerto RicoMatsushita Electric of Puerto Rico, Inc.Panasonic Sales CompanyFactory Servicenter:Ave. 65 de Infantería, Km. 9.5, San Gabriel Industrial Park,Carolina, Puerto Rico 00985Phone (787) 750-4300, Fax (787) 768-2910CANADAWARRANTY SERVICEFor product operation and information assistance, please contactyour Dealer or our Customer Care Centre at:Telephone #: (905) 624-5505 Fax #: (905) 238-2360Web: www.panasonic.caFor product repairs, please contact one of the following:• Your Dealer who will inform you of an authorized Servicentrenearest you.• Our Customer Care Centre at (905) 624-5505 orwww.panasonic.ca• A Panasonic Factory Servicentre listed below:Lachine, QuebecPanasonic Canada Inc.3075, rue Louis A. AmosLachine, QC H8T 1C4Tel: (514) 633-8684Fax: (514) 633-8020Mississauga, OntarioPanasonic Canada Inc.5770 Ambler Dr.Mississauga, ON L4W 2T3Tel: (905) 624-8447Fax: (905) 238-2418Calgary, AlbertaPanasonic Canada Inc.6835-8th St. N. E. Calgary,AB T2E 7H7Tel: (403) 295-3955Fax: (403) 274-5493Richmond, BritishColumbiaPanasonic Canada Inc.12111 Riverside WayRichmond, BC V6W 1K8Tel: (604) 278-4211Fax: (604) 278-5627