113RQT9428ReferencePicture regularly breaks up on some channels.“No signal” message is displayed.¾ Check “DVB Signal Condition”. If “Signal Quality” or “SignalStrength” are displayed in red or constantly changing, checkaerial. If problem persists consult your local TV aerial installer.(➡ 88)¾ Check that the aerial and antenna cable are designed for DVB.For your safety, the aerial and cable should be inspected/installed by a licensed installer that should comply withAustralian Standard AS1417.1.¾ Interference (known as impulse noise) from householdappliances such as light switches, fridges etc. may causepicture break up and/or audio distortion. Use a high qualityquad shielded coaxial cable fl y lead between this unit andantenna wall socket to minimise impulse noise pickup. Ifproblem persists consult your local TV aerial installer.¾ Check aerial connection.¾ Adjust the aerial reception with “DVB Manual Tuning” in theSetup menu. (➡ 88)Picture very infrequently breaks up on some orall channels.¾ Electrical atmospheric interference caused by local or distantlighting storms or heavy rain with wind in “leafy” locations maycause pictures to break up and audio to mute or distortmomentarily.¾ Impulse noise interference from an infrequently used electricalappliance, or a passing vehicle or lawn mower with a “noisy”ignition system.VIERA LinkVIERA Link doesn’t work.¾ Check the HDMI cable connection. Check that “HDMI” isdisplayed on the front display when the power for the main unitis set to On.¾ Make sure that “VIERA Link” is set to “On”. (➡ 92)¾ Check the “HDAVI Control” settings on the connected device.¾ Some functions may not work if depending on the version of“HDAVI Control” of the connected equipment. This unitsupports “HDAVI Control 4” functions.¾ If the connection for the equipment connected with HDMI waschanged, or if there was a power failure or the plug wasremoved from the household mains socket, “HDAVI Control”may not work.In this case, perform the following operations.1 When the HDMI cable is connected to all equipment withthe power on, turn the TV (VIERA) on again.2 Change the TV (VIERA) settings for the “HDAVI Control”function to off, and then set to on again. (For moreinformation, see the VIERA operating instructions.)3 Switch the VIERA input to HDMI connection with this unit,and after this unit’s screen is displayed check that “HDAVIControl” is working.The operation on this unit (music playback etc.)is interrupted.¾ The operation on this unit may be interrupted when you pressbuttons on the TV remote control that do not work for VIERALink functions.To reset this unitTo return all the settings other than the mainones to the factory preset¾ Select “Yes” in “Shipping Condition” in the Setup menu. All thesettings except for the ratings level and ratings PIN return tothe factory preset. The timer recording programmes are alsocancelled. (➡ 94)¾ Select “Yes” in “Default Settings” in the Setup menu. All thesettings other than the tuning settings, clock settings, disclanguage settings, ratings level, ratings PIN, remote controlcode and network settings return to the factory presets. (➡ 94)¾ Press and hold [1CH] and [CH2] on the main unit until theRegion Selection screen appears. All the settings except for theratings level, ratings PIN and clock settings return to the factorypreset. The timer recording programmes are also cancelled.To reset the ratings level settings¾ While the disc tray is open, press [DRIVE SELECT] to selectthe BD drive, then press and hold [* REC] and [q] (PLAY) onthe main unit at the same time for 5 or more seconds.To restore the unit if it freezes due to one of thesafety devices being activated¾ Press and hold [8] on the main unit for 10 seconds. (Thesettings remain.)NetworkI can’t connect to the network.¾ Has the LAN cable come unplugged? Check that the LANcable is properly connected. (➡ 102)¾ Have you plugged in a modular cable for use with a telephoneinto the LAN terminal on this unit? Connect with a straight LANcable. (➡ 102)¾ Is the power for the modem or broadband router turned on?Turn the power on for each device.¾ Is there a mistake in the network settings? Follow anyinstructions you may have received from your ISP (InternetService Provider) and make changes to the settings.¾ Are the broadband router settings correct? Read the operatinginstructions for the broadband router.¾ Is the broadband router and/or modem correctly connected?Check the operating instructions for each device and connectaccordingly.While using my PC, I cannot connect to thenetwork.¾ Does your Internet Service Provider (ISP) or service contractprevent multiple terminals connecting at the same time? Checkthe content of your contract.OtherAfter performing an update, you can no longerreceive broadcasts.¾ Depending on the content of the update, some settings mayhave returned to the preset values. Fix the settings again.Cannot set “On” in “BD-Video 24p Output”.¾ Only when the unit is connected to the HDMI terminal of a TVsupporting 24p you can select “On”. In some cases where theunit is connected to a TV via an amplifi er/receiver through theHDMI terminals, you may not be able to select “On”. In thiscase, connect the unit to a TV through the HDMI terminal andconnect it to the amplifier/receiver through any terminal otherthan HDMI.Pause Live TV stops.¾ Pause Live TV from AV1 or AV2 input stops when a timerrecording in a recording mode other than DR started.