Reference68RQT6986Limited Warranty (ONLY FOR U.S.A.)Panasonic Consumer Electronics Company,Division of Matsushita Electric Corporation of AmericaOne Panasonic Way Secaucus, New Jersey 07094Panasonic Sales Company, Division of Matsushita Electricof Puerto Rico, Inc.,Ave. 65 de Infantería, Km. 9.5San Gabriel Industrial Park, Carolina, Puerto Rico 00985Panasonic DVD RecorderLimited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship,Panasonic Consumer Electronics Company or Panasonic Sales Company (collectivelyreferred to as “the warrantor”) will, for the length of the period indicated on the chart below,which starts with the date of original purchase (“warranty period”), at its option either (a)repair your product with new or refurbished parts, or (b) replace it with a new or a refurbishedproduct. The decision to repair or replace will be made by the warrantor.During the “Labor” warranty period there will be no charge for labor. During the “Parts”warranty period, there will be no charge for parts. You must carry-in or mail-in your productduring the warranty period. If non-rechargeable batteries are included, they are notwarranted. This warranty only applies to products purchased and serviced in the UnitedStates or Puerto Rico. This warranty is extended only to the original purchaser of a newproduct which was not sold “as is”. A purchase receipt or other proof of the original purchasedate is required for warranty service.Carry-In or Mail-In ServiceFor Carry-In or Mail-In Service in the United States call 1-800-211-PANA (7262) or visitPanasonic Web Site: http://www.panasonic.comFor assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax(787)-768-2910.Limited Warranty Limits And ExclusionsThis warranty ONLY COVERS failures due to defects in materials or workmanship, and DOESNOT COVER normal wear and tear or cosmetic damage. The warranty ALSO DOES NOTCOVER damages which occurred in shipment, or failures which are caused by products notsupplied by the warrantor, or failures which result from accidents, misuse, abuse, neglect,mishandling, misapplication, alteration, faulty installation, set-up adjustments, misadjustmentof consumer controls, improper maintenance, power line surge, lightning damage,modification, or commercial use (such as in a hotel, office, restaurant, or other business),rental use of the product, service by anyone other than a Factory Servicenter or otherAuthorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER“LIMITED WARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLEFOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROMTHE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THISWARRANTY. (As examples, this excludes damages for lost time, travel to andfrom the servicer, loss of media or images, data or other recorded content. Theitems listed are not exclusive, but are for illustration only.) ALL EXPRESS ANDIMPLIED WARRANTIES, INCLUDING THE WARRANTY OFMERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITEDWARRANTY.Some states do not allow the exclusion or limitation of incidental orconsequential damages, or limitations on how long an implied warranty lasts, sothe exclusions may not apply to you.This warranty gives you specific legal rights and you may also have other rightswhich vary from state to state. If a problem with this product develops during orafter the warranty period, you may contact your dealer or Servicenter. If theproblem is not handled to your satisfaction, then write to the warrantor’sConsumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE WHICH ARE NOT COVERED BY THIS LIMITEDWARRANTY ARE YOUR RESPONSIBILITY.Product or Part Name Parts LaborDVD Recorder One (1) Year One (1) YearRechargeable Batteries,DVD-RAM Disc (inexchange for defectiveitem)Ten (10) Days Not ApplicableF0602NYCustomer Services DirectoryFor Product Information, Operating Assistance, Literature Request,Dealer Locations, and Customer Service inquiries please visit Web Site:http://www.panasonic.comYou can purchase parts, accessories, locate your nearest servicenter and more by visiting ourWeb Siteor E-mail us via web:http://www.panasonic.com/consumer_electronics/support/customerfeedback.aspContact:1-800-211-PANA (7262),Monday–Friday 9 am–9 pm; Saturday–Sunday 10 am–7 pm, EST.For hearing or speech impaired TTY users,TTY: 1-877-833-8855Accessory Purchases1-800-332-5368 (Customer Orders Only)1-800-237-9080 (Fax Only)(Monday–Friday 9 am to 8 pm, EST.) Panasonic Services Company20421 84th Avenue South, Kent, WA 98032(Accepts Visa, MasterCard, Discover Card, American Express, and Personal Check)For hearing or speech impaired TTY users,TTY: 1-866-605-1277Service in Puerto RicoMatsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985Phone (787) 750-4300 Fax (787) 768-2910User memo:The model number and serial number of this product can befound on either the back or the bottom of the unit.Please note them in the space provided below and keep forfuture reference.MODEL NUMBERSERIAL NUMBERDMR-E100HDATE OF PURCHASEDEALER NAMEDEALER ADDRESSTELEPHONE NUMBER