TroubleshootingSQT099368Troubleshooting guideTroubleshootingBefore requesting service, make the followingchecks. If the problem still persists, consultyour dealer for instructions.Updating to the latest software (firmware) maysolve the problem. (> 66)Screen size is wrong.• Check the “TV Aspect” or “Aspect for 4:3 Video”.(> 61)• Adjust the aspect ratio setting on TV.• Adjust the aspect ratio setting on this unit.(> 67)• Check “Aspect for Recording” before recordingor file conversion. (> 59)The black screen appears on the TV.• This phenomenon may occur, depending on the TVsetting, when “Quick Start” is activated. Depending onthe TV, this phenomenon may be prevented byreconnecting to a different HDMI input terminal.TV reception is not displayed.• Broadcast signals are not output from this unit’sRF OUT terminal. Select “On” in “RF OUT( Aerial Signal )”. (> 64)The screen changes automatically.• If “Screen Saver” is set to “On”, the screen saverfunction will be activated when there is nooperation for 5 minutes or more. (> 61)There is a lot of image lag when playing video.• Set to “0” all items in the “Noise Reduction”. (> 56)• Set “Audio Delay”. (> 60)The remote control does not work.• The remote control and main unit are usingdifferent codes. Change the code on the remotecontrol.“Remote Control ” appears on the right side ofthe screen.(“∑” stands for a number.) (> 65, RemoteControl)The followings do not indicate a problemwith this unit:• HDD rotating sounds.• Poor reception due to atmospheric conditions.• When you switch the unit on or to standbymode, there may be an unexpected sound.General operationThe unit does not work.• Check the connections. (> 12)• One of the unit’s safety devices may have beenactivated.Reset the unit as follows:1 Press [Í/I] on the main unit to switch the unitto standby.• If the unit does not switch to standby, press[Í/I] on the main unit for about 3 seconds.The unit is forcibly switched to standby.Alternatively, disconnect the AC mainslead, wait one minute, then reconnect it.2 Press [Í/I] on the main unit to switch it on. Ifthe unit still cannot be operated, consult thedealer.Startup is slow.• Startup takes time in the following situations:Please wait.- The clock is not set.- Immediately after a power failure or the ACmains lead is connected.- When the “Quick Start” is not activated. (> 64)TV screen and video