108RQT9439Troubleshooting guideAudio and video momentarily pause.¾ This occurs between playlist chapters.¾ This occurs between chapters and with partially deleted titleson finalised DVD-R, DVD-R DL, DVD-RW (DVD-Video format),+R, +R DL and +RW that have been copied using the highspeed mode.¾ This occurs as scenes change during Quick View.¾ [-R]DL] [+R]DL] When playing a title recorded on both layers, theunit automatically switches between layers and plays the title inthe same way as a normal programme. However, video andaudio may momentarily cut out when the unit is switchinglayers. (> 38)DVD-Video is not played.¾ You have set a ratings level to limit DVD-Video play. Changethis setting. (> 85)¾ Ensure the disc is for the correct DVD-Video region number,and is not defective. (> Cover)Alternative soundtrack and subtitles cannot beselected.¾ The languages are not recorded on the disc.¾ You may not be able to use the on-screen menus to change thesoundtrack and subtitles on some discs. Use the disc’s menusto make changes. (> 21)No subtitles.¾ Subtitles are not recorded on the disc.¾ Turn the subtitles on. Set “Subtitles” on the on-screen menu to“On”. (> 77)Angle cannot be changed.¾ Angles can only be changed during scenes where differentangles are recorded.You have forgotten your ratings PIN.You want to cancel the ratings level.¾ The ratings level returns to the factory preset. While the disctray is open, press [DRIVE SELECT] to select the DVD drive,then press and hold [¥ REC] and [1] (PLAY) on the main unitat the same time for 5 or more seconds (“INIT” will appear onthe unit’s display).Image for the Quick View is not smooth.¾ Image may not be played back smoothly in case of DR, HG,HX, HE, HL mode titles or [AVCHD].¾ This function does not work when recording is in XP or FRmode.The resume play function does not work.¾ Memorized positions are cancelled when– open the disc tray.– [SD] [CD] [USB] turn off the power.([HDD] will not be cancelled)Time Slip, Manual Skip, etc. does not work.Slow-motion playback does not go reverse.Reverse frame-by-frame does not work properly.¾ Time Slip does not work when the unit’s “TV System” settingsare different from the title recorded on the disc. (> 89)¾ Slow-motion playback in reverse does not work for [AVCHD].¾ [AVCHD] Reverse frame-by-frame cannot be done.¾ Frame-by-frame backward for titles that have copied theAVCHD will be reversed in 10 frame units.¾ Slow-motion and frame-by-frame do not work with the titlerecorded from radio service.It takes time before play starts.¾ This is normal on DivX video. (DivX)Picture stops.¾ Picture may stop if the DivX files are greater than 2 GB. (DivX).Cannot see the beginning of the title played.¾ (If connecting to a TV that supports VIERA Link with an HDMIcable)When [1] (PLAY) is pressed on this unit’s remote control, youmay not be able to see the beginning of the title played until thepicture is displayed on the TV. Using [:], return to thebeginning of the title.The available recording time doesn’t increaseeven after deleting titles on the disc.¾ Available space on DVD-R, DVD-R DL, +R, or +R DL does notincrease even after deleting previous titles.¾ Available space on DVD-RW (DVD-Video format) or +RWincreases when you delete the last title.Cannot edit.¾ You may not be able to edit on the HDD if there is no availablespace.Delete any unwanted titles to create empty space. (> 24)Cannot format.¾ The disc is dirty. Wipe with a damp cloth and then wipe dry.(> 15)¾ Disc may be defective or of poor quality.¾ You tried formatting a disc that you may not be able to use inthis unit. (> 10)Cannot create chapters.Cannot mark the start point or the end pointduring “Partial Delete” operation.¾ The unit writes the chapter division information to the disc whenyou turn it off or remove the disc.¾ These operations are not possible with still pictures.¾ You cannot set points if they are too close to each other. Youcannot set an end point before a start point.Cannot delete chapters.¾ [HDD] [RAM] When the chapter is too short to delete, use“Combine Chapters” to make the chapter longer. (> 47)Cannot create a playlist.¾ Creation or editing of playlists cannot be done on this unit.Cannot display Picture View screen.¾ This screen cannot be displayed during recording or copy.Cannot edit or format a card.¾ Release the card’s protection setting. (> 11)EditStill pictures