ReferenceRQT693322Limited Warranty (ONLY FOR U.S.A.)Panasonic Consumer Electronics Company,Division of Matsushita Electric Corporation of AmericaOne Panasonic Way Secaucus, New Jersey 07094Panasonic Sales Company, Division of Matsushita Electricof Puerto Rico, Inc.,Ave. 65 de Infantería, Km. 9.5San Gabriel Industrial Park, Carolina, Puerto Rico 00985Panasonic DVD Player Limited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materials or workmanship,Panasonic Consumer Electronics Company or Panasonic Sales Company (collectivelyreferred to as “the warrantor”) will, for the length of the period indicated on the chart below,which starts with the date of original purchase (“Limited Warranty period”), at its optioneither (a) repair your product with new or refurbished parts, or (b) replace it with a new ora refurbished product. The decision to repair or replace will be made by the warrantor.During the “Labor” Limited Warranty period there will be no charge for labor. Duringthe “Parts” warranty period, there will be no charge for parts. You must mail-in yourproduct during the warranty period. If non-rechargeable batteries are included, theyare not warranted. This Limited Warranty only applies to products purchased andserviced in the United States or Puerto Rico. This Limited Warranty is extended only tothe original purchaser and only covers product purchased as new. A purchase receiptor other proof of original purchase date is required for Limited Warranty service.Mail-In ServiceFor assistance in the continental U.S.A. in obtaining repairs please ship the product to:Panasonic Services CompanyCustomer ServicenterSuite B4900 George McVay DriveMcAllen, TX 78503For assistance in Puerto Rico call Panasonic Sales Company (787)-750-4300 or fax(787)-768-2910.When shipping the unit carefully pack and send it prepaid, adequately insured andpreferably in the original carton. Include a letter detailing the complaint and provide aday time phone and/or email address where you can be reached.IF REPAIR IS NEEDED DURING THE LIMITED WARRANTY PERIOD THEPURCHASER WILL BE REQUIRED TO FURNISH A SALES RECEIPT/PROOF OFPURCHASE INDICATING DATE OF PURCHASE, AMOUNT PAID AND PLACE OFPURCHASE. CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNITRECEIVED WITHOUT SUCH PROOF OF PURCHASE.Limited Warranty Limits And ExclusionsThis Limited Warranty ONLY COVERS failures due to defects in materials or workmanship,and DOES NOT COVER normal wear and tear or cosmetic damage. The Limited WarrantyALSO DOES NOT COVER damages which occurred in shipment, or failures which arecaused by products not supplied by the warrantor, or failures which result from accidents,misuse, abuse, neglect, mishandling, misapplication, alteration, faulty installation, set-upadjustments, misadjustment of consumer controls, improper maintenance, power linesurge, lightning damage, modification, or commercial use (such as hotel, office, restaurant,or other business), rental use of the product, or service by anyone other than a FactoryServicenter or other Authorized Servicer, or damage that is attributable to acts of God.THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER “LIMITEDWARRANTY COVERAGE”. THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL ORCONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF THIS PRODUCT, ORARISING OUT OF ANY BREACH OF THIS WARRANTY. (As examples, this excludesdamages for lost time, cost of having someone remove or re-install an installed unit ifapplicable, travel to and from the servicer, loss of or damage to media or images, data orother recorded content. The items listed are not exclusive, but are for illustration only.)ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTY OFMERCHANTABILITY, ARE LIMITED TO THE PERIOD OF THE LIMITED WARRANTY.Some states do not allow the exclusion or limitation of incidental or consequential damages, orlimitations on how long an implied Limited Warranty lasts, so the exclusions may not apply to you.This Limited Warranty gives you specific legal rights and you may also have other rights which varyfrom state to state. If a problem with this product develops during or after the Limited Warrantyperiod, you may contact your dealer or Servicenter. If the problem is not handled to your satisfaction,then write to the warrantor’s Consumer Affairs Department at the addresses listed for the warrantor.PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED WARRANTY,ARE YOUR RESPONSIBILITY.F0102NY20431. Damage requiring service—The unit should be serviced by qualifiedservice personnel if:(a) The AC power supply cord or AC adaptor has been damaged; or(b) Objects or liquids have gotten into the unit; or(c) The unit has been exposed to rain; or(d) The unit does not operate normally or exhibits a marked change inperformance; or(e) The unit has been dropped or the cabinet damaged.2. Servicing—Do not attempt to service the unit beyond that describedin these operating instructions. Refer all other servicing to authorizedservicing personnel.3. Replacement parts—When parts need replacing ensure the serviceruses parts specified by the manufacturer or parts that have the samecharacteristics as the original parts. Unauthorized substitutes mayresult in fire, electric shock, or other hazards.4. Safety check—After repairs or service, ask the servicer to performsafety checks to confirm that the unit is in proper working condition.For product information or assistance with product operation:In the U.S.A., contact the Panasonic Customer Call Center at1-800-211-7262, or e-mail consumerproducts@panasonic.com, or thewebsite (http://www.panasonic.com).In Canada, contact the Panasonic Canada Inc. Customer Care Centre at1-800-561-5505, or visit the website (www.panasonic.ca), or anauthorized Servicentre closest to you.In other areas, consult your dealer.Product or Part Name Parts LaborDVD Player One (1) Year Ninety (90) DaysRechargeable Batteries(in exchange for defective item) Ten (10) Days Not ApplicableCustomer Services DirectoryFor Product Information, Operating Assistance, Literature Request,Dealer Locations, and Customer Service inquiries please visit Web Site:http://www.panasonic.comYou can purchase parts, accessories, locate your nearest servicenter and more by visiting ourWeb Siteor E-mail us via web:http://www.panasonic.com/consumer_electronics/support/customerfeedback.aspContact:1-800-211-PANA (7262),Monday–Friday 9 am–9 pm; Saturday–Sunday 10 am–7 pm, EST.For hearing or speech impaired TTY users,TTY: 1-877-833-8855Accessory Purchases1-800-332-5368 (Customer Orders Only)1-800-237-9080 (Fax Only)(Monday–Friday 9 am to 8 pm, EST.) Panasonic Services Company20421 84th Avenue South, Kent, WA 98032(Accepts Visa, MasterCard, Discover Card, American Express, and Personal Check)For hearing or speech impaired TTY users,TTY: 1-866-605-1277Service in Puerto RicoMatsushita Electric of Puerto Rico, Inc. Panasonic Sales Company/Factory Servicenter:Ave. 65 de Infanteria, Km. 9.5, San Gabriel Industrial Park, Carolina, Puerto Rico 00985Phone (787) 750-4300 Fax (787) 768-2910Product ServiceProduct information