74RQT9306Troubleshooting guideBefore requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chartdo not solve the problem, consult your dealer for instructions.No power.The unit does not turn on pressing [Í].¾ Insert the AC mains lead securely into a known activehousehold mains socket. (> 8, 68, 69)The unit switches to standby mode.¾ One of the unit’s safety devices is activated. Press [Í/I] on themain unit to turn the unit on.The power is turned off automatically.¾ If you connected this unit to a “HDAVI Control” compatible TVwith an HDMI cable, this unit will be automatically set tostandby mode when the TV is set to standby mode. (> 36)This unit turns off when the TV input is switched.¾ If connected with an HDAVI Control 4 compatible TV (VIERA)with the “Intelligent Auto Standby” setting activated on the TV,when switching the TV input, the unit will be automaticallyturned to standby. For details please read the operatinginstructions of the TV.The display is dim.¾ Change “FL Display” in the Setup menu. (> 62)“0:00” is flashing on the unit’s display.¾ Set the clock. (> 64)The time recorded on the disc and the availabletime shown do not add up.The displayed time of this unit is different fromthe actual recording time or MP3/WMA recordingtime.¾ Times shown may disagree with actual times.¾ Available recording space on DVD-RW (DVD-Video format) or+RW increases only when the last recorded title is deleted. Itdoes not increase if other titles are deleted.¾ Even if you delete recorded content from the DVD-R, DVD-RDL, +R or +R DL, there is no increase in disc space.¾ More disc space than the actual recording time is used afterrecording or editing the DVD-R, DVD-R DL, +R or +R DL 200times or more.¾ While searching, the elapsed time may not display correctly.The clock is not correct.¾ Under adverse reception conditions, etc., the automatic timecorrection function may not work. In this case, “Automatic” isautomatically turned to “Off”. If re-setting the Auto Clock Settingdoes not work, set the time manually. (> 64)Compared to the actual recorded time, theelapsed time displayed is less.(Only when recording in NTSC)¾ The displayed recording/play time is converted from thenumber of frames at 29.97 frames (equal to 0.999 seconds) to1 second. There will be a slight difference between the timedisplayed and the actual elapsed time (e.g., actual 1 hourelapsed time may display as approximately 59 minutes56 seconds). This does not affect the recording.“U88” is displayed and the disc cannot beejected.¾ The unit is carrying out the recovery process. Do the followingto eject the disc.1 Press [Í/I] on the main unit to switch the unit to standby.If the unit doesn’t switch to standby, press and hold [Í/I] onthe main unit for about 10 seconds. The unit is forciblyswitched to standby.2 While the unit is off, press and hold [∫] and [CH W] on themain unit at the same time for about 5 seconds. Remove thedisc.Television reception worsens after connectingthe unit.¾ This can occur because the signals are being divided betweenthe unit and other equipment. It can be solved by using a signalbooster, available from audio-visual suppliers. If it is not solvedby using a signal booster, consult the dealer.The digital channel information or control paneldoes not appear.¾ Select the length of time (3–10 sec.) in the “On-ScreenMessages” in the Setup menu. (> 62)¾ The digital channel information will not appear during playbackor recording.¾ Analogue broadcasts do not support the digital channelinformation.¾ The control panel is only displayed when connected to a TVsupporting “HDAVI Control 2” or later. (> 37)Teletext and teletext closed caption are notdisplayed on the TV screen.¾ This unit does not support teletext and teletext closed caption.The grey background does not appear.¾ Select “On” in “Grey Background” in the Setup menu. (> 62)Screen size is wrong.¾ Use the television to change the aspect. If your television doesnot have that function, set “Progressive” in the Picture menu to“Off”. (> 54)¾ Check the settings for “TV Aspect” in the Setup menu. (> 63)¾ If you connect an HDMI cable, set “Aspect for 4:3 Video” to“16:9” in the Setup menu. (> 63)The recorded title’s screen size is wrong.¾ Set “Rec for High Speed Copy” to “On”, and set the “Aspect forRecording” to “4:3”. (> 61)¾ 16:9 aspect programmes are recorded in 4:3 aspect in thefollowing cases.– [-R] [-R]DL] [-RW‹V›] If you recorded or copied using “EP” or “FR(recordings 5 hours or longer)” recording mode.– If you recorded or copied to a +R, +R DL or +RW.– If you recorded with the “Aspect for Recording” set to “4:3” inthe Setup menu.When you want to record 16:9 programme in the sameaspect, set “Rec for High Speed Copy” to “On”, and set the“Aspect for Recording” to “16:9”. (> 61)– By setting “Aspect for Recording” to “Automatic”, there is achance that the recording will be made using the wrongaspect. Match the aspect settings to the broadcast whenrecording. (> 61)It may be possible to adjust the display mode on the TV. Refer toyour television’s operating instructions.The following do not indicate a problem with this unit:≥Regular disc rotating sounds.≥Poor reception due to atmospheric conditions.≥Image disturbance during search.≥Interruptions in reception due to periodic satellite broadcasting breaks.≥Operations are slow to respond when “Power Save” is set to “On”.≥Operations do not work due to a poor-quality disc. (Try againusing a Panasonic disc.)≥The unit freezes due to one of its safety devices being activated.(Press and hold [Í/I] on the main unit for 10 seconds.)≥When the unit is turned on or off, there may be an unexpectedsound.PowerDisplaysTV screen and video