TroubleshootingVQT4W7982Troubleshooting guide3D video is not output correctly.• 3D video may be output correctly by changingthe following settings:- “3D Type” of “3D Settings” (> 66, 73)- “Signal Format” (> 40, 3D settings duringplayback)• Check the settings of the connected TV.• When a non-3D compatible amplifier/receiver isconnected between this unit and a TV, 3D videois not output. (> 14)• When the amplifier/receiver which is connectedbetween this unit and a TV is off, 3D video is notoutput. (> 13)• When “HDMI Audio Output” is set to “Off”, 3Dvideo may not be output correctly. (> 73)No sound.Distorted sound.• Check the connections. (> 12)• Check the settings of the connected TV, etc.• Select the audio with “Multi Audio”. (> 24, 39)• To output audio from a device connected with anHDMI cable, set “HDMI Audio Output” to “On”.(> 66, 73)Cannot change audio channel.• You cannot change the audio channel if “DigitalAudio Output” is set to “Bitstream” (> 72)Cannot record.Cannot copy.• Some broadcasts are copyright protected.The timer recording programmed via VIERAConnect does not work properly.• Timer recording programmed via VIERAConnect will be recorded with the sameconditions as those of manual timer recording,and some functions such as “Guide Link” (> 29)does not work.The same video is displayed in each left andright half of the screen.• This is a 3D programme of the Side-by-Sidetype.Change the setting as follows if connecting witha 3D compatible TV:1 Press [OPTION].2 Select “3D Settings”, then press [OK].3 Select “Side by side” in “Signal Format”, thenpress [OK].SoundRecording, timer recording andcopyingTimer recording does not work properly.• Failed timer recordings are displayed in greywith on the Timer Recording screen. (> 32)When you programme a timer recording, checkthe screen icons. If “!” is displayed, this timerprogramme may not be recorded because:- there is not enough space left.- the number of possible titles has reached itsmaximum.- programmes are deactivated, etc.• Because the actual broadcast time may bedifferent from the time displayed on the TVGuide, we recommend you set the start timeearlier and the end time later by some minutes,up to a maximum of 10 minutes.