Before Requesting Help 65$Before Requesting Help$As you learn how to use all of your phone’s features, you may occasionally experienceminor problems. Fortunately, you can fix most of these problems yourself. Listed beloware some of the problems you might encounter, as well as procedures that may helpyou arrive at a solution. If your problem persists, please contact your wireless serviceprovider or visit Panasonic’s website at www.panasonic.com. (In Canada, visitwww.panasonic.ca.)Problems and SolutionsProblem Possible Cause(s) Solution(s)Phone will not turnonBattery is too low or notcharged.Recharge the battery. Or, connect theAC or DC adapter.Battery contacts need tobe cleaned.Wipe the battery contacts and phonecontacts with a dry cloth.was not pressedlong enough.Try pressing and holding for atleast three seconds.“InitializationError xxxx” or“Run Time Errorxxxx” is displayedYour phone has detecteda programming error.Contact your wireless serviceprovider.Phone turns offinadvertentlyBattery is too low or willnot hold a charge.Connect an AC or DC adapter andconfirm that the battery icon isdisplayed. If the battery icon is notdisplayed, contact your wirelessservice provider.Keys do not workwhen pressedKeypad may be locked.(The display shows KeyLock On.)If Key Lock On is displayed, press(UNLOCK) and then (YES)to unlock.Phone may not be on. Verify that phone is on.Unable to storeentries intoPhonebookThe Phonebook is full. Delete an entry from the Phonebook.(See “Editing/Deleting a PhonebookEntry” on page 33 for details.)