– Intercept Routing—Busy/DND (when the destination extension is busy or in DND mode)– Incoming Call Distribution Group—OverflowOriginaldestinationIncomingcall 1 2 3 54A B C D E FIn the above illustration, forwarding stops at extension E. However, forwarding can go farther in thefollowing cases:– If a destination extension rings, and then the call is redirected to the forward destination by the FWD—No Answer or Busy/No Answer feature.– If a destination extension rings, and then the call is redirected to the intercept destination by theIntercept Routing—No Answer feature.– If a call waits in a queue of an incoming call distribution group, and then the call is redirected to theoverflow destination by the Queuing Time Table. (® 1.2.2.4 Queuing Feature)In the above cases, the forwarding counter resets to zero, and the call can be forwarded up to four timesagain from the destination extension described above.OriginaldestinationIncomingcall 1 2 3 21FWD—No AnswerA B C D E F• Boss & Secretary featureIt is possible to call the original extension from the destination extension regardless of the forward setting.FWD—All CallsCall ortransfer a callBoss(Original) Secretary(FWD destination)Incomingcall• Message WaitingWhile calls are forwarded, Message Waiting information is not forwarded. The Message button light turnson at the originally called extension. (® 1.19.1 Message Waiting)• Idle Extension HuntingIdle Extension Hunting applies to calls forwarded to a busy extension in an idle extension hunting group.[All Calls and Busy]• If the forward destination is not available to answer a call, this feature is cancelled and the originaldestination will ring for the following type of call:– Doorphone call– Trunk calls via the ELCOT/LCOT, or T1 (LCOT/GCOT) cards[No Answer and Busy/No Answer]• No Answer TimeFeature Guide 691.3.1 Call Forwarding (FWD)/Do Not Disturb (DND)
