• Depending on the current status of the ICD group member, pressing the DSS button changesthe status as follows:Log-in mode (Not Ready) ® Log-in mode (Ready)Log-in mode (Ready) ® Log-out modeLog-out mode ® Log-in mode (Ready)• For information about other supervisory features, refer to "1.3.42 ICD GroupFeatures—Supervisory".1.3.41 ICD Group Features—Manual Queue RedirectionWhen your incoming call distribution (ICD) group is busy and other outside calls arrive, thearriving calls are put in a waiting queue.Extensions can check the status of the queue with the Hurry-up button light, and forward thelongest waiting call in the queue to a preset destination manually.This feature is also known as Hurry-up Transfer.To forward the waiting callPT/PSPress red or flashing red Hurry-up.(Hurry-up)• The Hurry-up button light shows the current status as follows:Off: No waiting call.Red on: Some calls are waiting.Flashing red: The number of calls exceeds the manual queue redirection level.• For information about other ICD group features, refer to "1.3.36 ICD GROUP FEATURES".Customizing Your Phone• 3.1.4 Customizing the ButtonsCreate or edit a Hurry-up button.1.3.42 ICD Group Features—SupervisoryAn extension assigned as a supervisor (supervisor extension) can monitor and control the status of othermembers in an Incoming Call Distribution (ICD) group using a 6-line display PT, as follows:114 Operating Manual Document Version 2013-041.3.42 ICD Group Features—Supervisory
