4.1 TroubleshootingUser Manual 147I cannot make an outside (CO) line callusing a One-touch Dialling button orSpeed Dialling.• An outside (CO) line access number was notstored with the phone number.An outside (CO) line access number is required foroutside (CO) line calls. ( 1.2.1 Basic Calling, 3.1.3Customising the Buttons)During a conversation with an outsideparty, the call was disconnected.• The specified time limit has run out. ( 1.4.1Transferring a Call (Call Transfer), 1.4.5 Talking toMultiple Parties (Conference))Consult your dealer about extending the time limit,if necessary.The Redial feature does not function. • The stored number is more than 64 digits long, oris an extension number. ( 1.2.3 Redialling)Redialling can only be used with outside (CO) linenumbers of 64 digits or less.I cannot access computer services,telephone banking, etc.• A tone signal is required and your outside (CO) lineis set to "Pulse". ( 1.4.9 Changing the DiallingMode (Pulse to Tone Conversion))Change the dialling mode.Computer or fax machinecommunication was interrupted.• An indication tone may have interruptedcommunication. ( 1.7.6 Protecting Your Lineagainst Notification Tones (Data Line Security))Set your line to not receive signalling tones.I cannot send a call waiting tone to thedialled extension.• The other party has not set the Call Waitingfeature.( Sending a Call Waiting Tone to a Busy Extension(Busy Station Signalling [BSS]), 1.4.4 Answering CallWaiting, 1.7.3 Receiving Call Waiting)• The other party has set Data Line Security.( 1.7.6 Protecting Your Line against NotificationTones (Data Line Security))I forgot my extension password. • Ask your manager to assist you.( 2.1.7 Changing System Settings UsingProgramming Mode)Music started playing through thetelephone's speaker.• This is Background Music (BGM). ( 1.7.5Turning on the Background Music (BGM))Turn off the music by entering "1" while on-hook.Ask your manager or dealer to set your extensionnot to play music when "1" is entered while on-hook.I want to prevent a number that is storedin memory from being displayed whenmaking a call.• Conceal the number.( 3.1.3 Customising the Buttons)Problem Remedy
