Troubleshooting78Answering SystemProblem Cause & RemedyThe Answering System is on,but incoming messages arenot recorded.• The recording time is set to “Greeting only”.Select “1 minute”, “2 minutes” or “3 minutes”(p. 22).• Memory is full. Erase unnecessarymessages (p. 62).“ ” is displayedand the ANSWER ON indicatorflashes rapidly, and no newmessages are recorded.• Memory is full. Erase unnecessarymessages (p. 62).You cannot access a mailboxfrom the base unit or thecordless handset.• If more than one other unit is in use, you may notbe able to access the mailbox. Try again later.• If 2 other users are listening to messages, oranother user is listening to messages while theAnswering System is responding to a call, youcannot access the mailbox. Try again later.You cannot access a mailboxfrom a touch tone phone.• Make sure you enter the correct remote code(p. 65).• If “Enter Mailbox password” is heard, Mailbox 2or 3 has a password which must be entered(p. 57).• The Answering System may not respond ifthe tones are too short to activate the unit.Press each button firmly.• The Answering System is off. Turn it on (p. 67).You cannot erase messagesin the mailbox.• While another user is accessing the mailboxor a caller is leaving a message in themailbox, you cannot erase messages in thesame mailbox.When you play backmessages or you turn theAnswering System on, the unitannounces the wrong day.• The date may be set incorrectly. Adjust thedate (p. 17).Caller information is notdisplayed during messageplayback (p. 61).• Caller information will not be displayed– if a message is recorded by using [MEMO](p. 63),– if a call is transferred to a mailbox, and thecaller leaves a message (p. 63), or– if the Caller List is renewed and the CallerList item is erased (p. 31).ALL MAILBOX FULL✻✴✥✪✪✣✰✲✼ ❆❇❑ ❊❇❇ ✪✫ ! "#$%$&