Useful InformationFor assistance, please visit http://www.panasonic.com/consumersupport 61PhonebookCaller IDProblem Cause & solutionI cannot store an item inthe phonebook.L You cannot store an item in the phonebook while thehandset is in talk, speakerphone or intercom mode, orwhile listening to messages.L Do not pause for over 1 minute while storing.While storing an item inthe phonebook, thehandset starts to ring.L A call is being received. Answer the call and start againfrom the beginning after hanging up.The display exits thephonebook whilesearching.L The handset automatically exits after 1 minute ofinactivity.Problem Cause & solutionThe handset does notdisplay the caller’s nameand/or phone number.L You have not subscribed to Caller ID service. Contactyour telephone company to subscribe.L If your unit is connected to any additional telephoneequipment such as a Caller ID box or wirelesstelephone jack, disconnect the unit from the equipmentand plug the unit directly into the wall jack.L If your unit is connected to a telephone line with DSLservice, we recommend connecting a noise filterbetween the base unit and the telephone line jack.Contact your DSL provider for details.L The name display service may not be available in someareas. Contact your telephone company for details.L Other telephone equipment may be interfering with thisunit. Disconnect the other equipment and try again.L The caller requested not to send caller information(page 26).L Generally caller information is displayed from the 2ndring.The handset or base unitdoes not announce thedisplayed caller names.L The handset or base unit’s ringer volume is turned off.Adjust it (page 36, 42).L The Talking Caller ID feature is turned off. Turn it on(page 40, 43).L Caller names will usually be announced after the 2ndring.L The ring count for the answering system is set to “2” or“Toll saver”. Select a different setting (page 52).