Useful Information44TroubleshootingIf you still have difficulties after following the instructions in this section, disconnectthe base unit’s AC adaptor, then reconnect the base unit’s AC adaptor. Remove thebatteries from the handset, and then insert the batteries into the handset again.General use*1 KX-TG7431 series: page 3Programmable settingsProblem Cause/solutionThe unit does not work. L Make sure the batteries are installed correctly(page 9).L Fully charge the batteries (page 9).L Check the connections (page 9).L Unplug the base unit’s AC adaptor to reset theunit. Reconnect the adaptor and try again.L The handset has not been registered to the baseunit. Register the handset (page 28).I cannot hear a dial tone. L The base unit’s AC adaptor or telephone line cordis not connected. Check the connections.L If you are using a splitter to connect the unit,remove the splitter and connect the unit to the walljack directly. If the unit operates properly, checkthe splitter.L Disconnect the base unit from the telephone lineand connect the line to a known workingtelephone. If the working telephone operatesproperly, contact our service personnel to have theunit repaired. If the working telephone does notoperate properly, contact your service provider/telephone company.The indicator on thehandset flashes slowly.L New messages have been recorded. Listen to thenew messages (page 35). *1L New Voice Mail messages have been recorded.Listen to the new Voice Mail Messages (page 40).Problem Cause/solutionI have changed the displaylanguage to a language Icannot read.L Change the display language (page 14).TG74xxC(e).book Page 44 Monday, February 16, 2009 1:44 PM