Useful Information52Answering system (KX-TG7521)Problem Cause/solutionThe unit does notrecord new messages.L The answering system is turned off. Turn it on (page37).L The message memory is full. Erase unnecessarymessages (page 38).L The recording time is set to “Greeting Only”.Change the setting (page 42).L If your own greeting message is not recorded properly,callers are unable to leave a message. Record yourown greeting message again (page 38).L If you subscribe to a voice mail service, messages arerecorded by your service provider/telephone company,not your telephone. Change the unit’s number of ringssetting or contact your service provider/telephonecompany (page 41).My own greetingmessage cannot beproperly heard.L Record your own greeting message again (page 38).I cannot operate theanswering system.L Someone is using the unit. Wait for the other user tofinish.L A caller is leaving a message. Wait for the caller tofinish.L The handset is too far from the base unit. Move closer.I cannot operate theanswering systemremotely.L The remote access code is not set. Set the remoteaccess code (page 40).L You are entering the wrong remote access code. If youhave forgotten your remote access code, enter theremote access code setting to check your current code(page 40).L Press each key firmly.L The answering system is turned off. Turn it on (page41).TG7511_7521BX(e).book Page 52 Tuesday, June 15, 2010 2:10 PM