Problem Cause/solutionI cannot register ahandset to a base unit.R The maximum number of handsets (6) is already registered tothe base unit. Cancel unused handset registrations from thebase unit (page 29).R You entered the wrong PIN. If you forget your PIN, contact anauthorised service centre.Battery rechargeProblem Cause/solutionThe handset beeps and/or flashes.R Battery charge is low. Fully charge the batteries (page 10).I fully charged thebatteries, but– still flashes or– the operating timeseems to be shorter.R Clean the battery ends ( , ) and the charge contacts with adry cloth and charge again.R It is time to replace the batteries (page 9).Making/answering calls, intercomProblem Cause/solutionis displayed. R The handset is too far from the base unit. Move closer.R The base unit’s AC adaptor is not properly connected.Reconnect AC adaptor to the base unit.R The handset is not registered to the base unit. Register it(page 29).R Activating one touch eco mode reduces the range of the baseunit in standby mode. If required, turn eco mode off (page 14).Noise is heard, soundcuts in and out.R You are using the handset or base unit in an area with highelectrical interference. Re-position the base unit and use thehandset away from sources of interference.R Move closer to the base unit.R If you use a DSL/ADSL (JetStream) service, we recommendthat you contact your DSL/ADSL service provider to have aDSL/ADSL Splitter installed. We do not recommend the use ofgeneric DSL/ADSL filters. Contact your DSL/ADSL serviceprovider for details.Sound quality seems tobe getting worse.R You have registered a handset that is not recommended(page 4). The clearest sound quality is only possible byregistering the recommended handset.The handset does notring.R The ringer volume is turned off. Adjust ringer volume (page 15,23).R Night mode is turned on. Turn it off (page 27).The base unit does notring.R The ringer volume is turned off. Adjust ringer volume (page 23).44Useful InformationTG7861_62NZ(en)_0121_ver003.pdf 44 2013/01/21 9:48:17