Problem Cause/solutionCaller information is notannounced.R The ringer volume is turned off. Adjust the ringer volume(page 17,36).R The Talking Caller ID feature is turned off. Turn it on (page 36).R The number of rings for the answering system is set to “2rings” or “Toll saver”. Select a different setting (page 52).R If the base unit and another handset are having an intercomcall, your handset does not announce caller information.The caller list/incoming phonenumbers are not editedautomatically.R The Caller ID number auto edit feature is turned off. Turn it onand try again (page 38).R You need to call back the edited number to activate Caller IDnumber auto edit.I cannot dial the phone numberedited in the caller list.R The phone number you dialed might have been editedincorrectly (for example, the long distance “1” or the area codeis missing). Edit the phone number with another pattern(page 46).Time on the unit has shifted. R Incorrect time information from incoming Caller ID changes thetime. Set the time adjustment to “Manual” (off) (page 36).The 2nd caller’s information is notdisplayed during an outside call.R In order to use Caller ID, call waiting, or Call Waiting Caller ID(CWID), you must first contact your phone service provider andsubscribe to the desired service.After subscribing, you may need to contact your phone serviceprovider again to activate this specific service, even if youalready subscribed to both Caller ID and Call Waiting with CallerID services (CWID).Answering systemProblem Cause/solutionThe unit does not record newmessages.R The answering system is turned off. Turn it on (page 47).R The message memory is full. Erase unnecessary messages(page 48).R The recording time is set to “Greeting only”. Change thesetting (page 52).R Your phone service provider’s voicemail service may beanswering your calls before the unit’s answering system cananswer your calls. Change the unit’s number of rings setting(page 52) to a lower value, or contact your phone serviceprovider.R The answering system will not answer incoming calls while theother devices such as handsets are engaged in a call.I cannot operate the answeringsystem remotely.R The remote access code is not set. Set the remote access code(page 51).R You are entering the wrong remote access code. If you haveforgotten your remote access code, enter the remote accesscode setting to check your current code (page 51).R The answering system is turned off. Turn it on (page 51).For assistance, please visit http://shop.panasonic.com/support 59Useful InformationTGF85x_(en)_1023_ver001.pdf 59 10/23/2019 1:26:12 PM