Panasonic KX-TGP551T04 User Manual

Also see for KX-TGP551: Administrator's guide Quick guide Setup guide

Contents

Useful Information51Document Version 2011-03STATUS indicatorProblem Cause/solutionThe STATUS indicator continuesflashing in amber.L An IP address may not have been acquired or the static IPaddress is not appropriate. Check the base unit’s IP address:Handset:{MENU} (center of joystick) i {#}{5}{0}{1}Base unit:{MENU} (middle soft key) i {#}{5}{0}{1}We recommend to perform the following with youradministrator. Contact your administrator for furtherinformation.– If necessary, change the base unit’s static IP address.– If an IP address was not acquired, check your networkdevices’ (router, modem, etc.) connections. If theconnections are made properly but the problem persists,check your network devices’ (router, modem, etc.) settings.L Many installation issues can be resolved by resetting all theequipment. First, shut down your modem, router, hub, baseunit, and computer. Then turn the devices back on one at a timein this order: modem, router, hub, base unit, computer.L If you cannot access Internet Web pages using your computer,check to see if your phone system is having connection issuesin your area.L For more troubleshooting help, contact your administrator.The STATUS indicator flashes inamber rapidly although the IPaddress was acquired.L Unplug the base unit’s AC adaptor to reset the unit, thenreconnect the AC adaptor. If the STATUS indicator is stillflashing in amber rapidly, there may be a problem with the baseunit hardware. Contact customer support.The STATUS indicator lights inamber although the Ethernetcable is connected properly.L The base unit’s IP address may conflict with the IP addressesof other devices on your local network. Check the base unit’sstatic IP address:Handset:{MENU} (center of joystick) i {#}{5}{0}{1}Base unit:{MENU} (middle soft key) i {#}{5}{0}{1}Then check the IP addresses of the other devices on your localnetwork. If necessary, change the base unit’s static IP address.The STATUS indicator is off. L The base unit power is off.L The Ethernet cable is not connected properly. Connect it.L Your network devices (hub, router, etc.) are turned off. Checkthe LEDs for the link status of the devices.L The base unit power is booting up.