Holding a CallYou can put a call on hold by holding the call at yourextension.To hold the current call1. Press [HOLD], and then go on-hook.To retrieve a call on hold at your extension1. Press [HOLD], and then go off-hook.Note• If a call is not retrieved within a specified time,you will hear an alarm as a reminder.• If Automatic Call Hold is enabled on your unit,the call will also be put on hold if you press aflexible button other than the one for the currentcall. For details, consult your administrator ordealer.Receiving a Second Call(Answering Call Waiting)During a conversation, if a second call arrives, you willhear a call waiting tone.You can answer the second call by disconnecting orholding the current call.In order to be able to receive a second call during a call,settings must be configured via the configuration fileprogramming and Web User Interface Programming.For details, consult your administrator or dealer.To disconnect the current call and then talk tothe new party1. Go on-hook while hearing the call waiting tone.2. Go off-hook.To hold the current call and then talk to the newparty1. Press [ ] or [ ] to select the call button for thecurrent call, and then press [HOLD].2. Press the green flashing call button (flexible button)for the new call or pressAnswer .Note• If Automatic Call Hold is enabled on your unit,the call will also be put on hold if you press aflexible button other than the one for the currentcall. For details, consult your administrator ordealer.• For details about call buttons, see Page 15.Document Version 2014-11 Operating Instructions 25Feature Operations